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| Wanadoo keeps disconnecting for no reason ?? |
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| message from andy on 26 Jun 2005 |
Hello.
I have had this problem for about 6 months now. What seems to be happening
is that my connection will stay alive but then will suddenly disconnect for
some reason. It can sometimes disconnect 3 or 4 times in 10 minutes,
sometimes it will stay alive for hours !.
I cannot pinpoint the problem, i don't think it's too many phones on the
line or anything like that because on my second Hard Drive it seems to work
ok.
It seems (it's only a hunch at the moment !) that when i try to pull in more
than a couple of files (or try to open up too many web pages at the same
time) i am losing the connection. I.e. it usually stays connected if only
doing light internet work. However, i'm not totally sure of this, it does
sometimes disconnect when doing nothing on the net. I have not got the
options for 'Disconnect if idle' so it's not that.
i was just wondering if anyone out there might have had the same problem and
what steps they took to solve it. Software confliction ?? bad line ?? etc
etc
Im using WinXP pro, Athlon 2200+ and the Alcatel Speed Touch USB modem File
version201.2.0.0. I have tried upgrading to the latest drivers, but no joy
!!.
I recently did a complete system re-format as system crashed, and the
internet connection seemed fine and i thought this was solved, but a couple
of weeks after, the same symptoms re-appeared, making me think it may be
software related ?????
Help !!
Cheers
Andy
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| Colin Wilson replied to andy on 27 Jun 2005 |
Chipset on the mobo ?
VIA chipsets have a problem with some USB modems, and the Speedtouch in
particular due to the power they draw - the USB ports power themselves
down for safety.
Do you have to reboot to get the modem to reconnect ? - if not, this is
likely *not* the problem.
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| andy replied to Colin Wilson on 27 Jun 2005 |
Didn't have to reboot, I can just connect again about 15 seconds later. I am
not too sure how to check what chipset it is, i think it's VIA. how do i
tell (and i'll report it back here ??)
Cheers
Andy
"Colin Wilson" <void@btinternet.com> wrote in message
news:MPG.1d294e8e680d38f898b1e0@news.individual.net...
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| Colin Wilson replied to andy on 27 Jun 2005 |
I don`t think its your specific problem, but something like Belarc
Advisor (free, google for it) would probably tell you what you`ve got in
there.
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| Peter M replied to andy on 27 Jun 2005 |
If you already have a network card, then borrow or beg someone to let you use
an ADSL modem/router to try it out... I had similar problems in the first 3
months (around 3 years ago now) before getting a router... it was 90 +VAT
well spent, I must say. Prices are below a third of that for many wired
combined modem/router units, and you will kick yourself you didn't do it 5
months ago, I suspect. But borrow first and compare for a few days. Peter.
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Archived message: Wanadoo keeps disconnecting for no reason ?? (UK Broadband - DSL, ISP, Routers etc.)
