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| Plusnet Regrade Question |
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| message from Gareth :-\\\) voom on 26 Jun 2005 |
Hi,
Paid Plus £14.99 yesterday to regrade my line from 1Mb to 2Mb as a BT
engineer was at our house and confirmed the line conditions would support
2Mb. I only paid £14.99 yesterday and received an email to say 5-7 days to
be processed.
I noticed this evening that my router speeds have changed from 1Mb to
2272Kbps. So I assume something has been done at my exchange. The only
problem is my speed is still running at 1Mb. I have done various checks on
different sites this evening and all are stating around 1Mb.
Will the new speed kick in after the 5-7 days or could it be there are many
people connected so my speed is not optimal?
I am not familiar with regrades but I am guessing I have to wait 5-7 days to
get the full speed even though the router has a new speed showing.
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| Brian replied to Gareth :-\\\) voom on 26 Jun 2005 |
Just ring customer servicer, let them know you are connecting @ 2Mb
and they will unthrottle your connection, I did it last week.
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| Gareth :-\\\) voom replied to Brian on 26 Jun 2005 |
Oh cool :)
I will see what they say.
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Archived message: Plusnet Regrade Question (Broadband - Cable, ISP, Routers etc.)
