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| Migrating Friday and...... |
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| message from Charliefox on 20 Nov 2002 |
Hi All
Just wondered if amounst you any have migrated and what happened re the
credit card deduction. I am due to migrate to Nildram on Friday 22nd and my
account is normally due for credit card payment on 26th (already had
notification) I did write to billing but just got an autimated reply. Does
anyone know if they will deduct monies or not and if I should change my
credit card details to forestall this.
Cheers.
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| peter replied to Charliefox on 20 Nov 2002 |
Changing your CC details sounds like a good trick, cos they'll almost
certainly take the money, and I doubt won't be easy getting it back off
them.
Can I ask what service you migrated from and to? I ordered a migration on
Monday, and today I had a note from Nildram saying that my migration had
been rejected as 'my current service is not the same as Home 500' - since
I'm migrating from BT Home 500 to Nildram Home 500 I don't see what the
problem is - sounds like BT being obstructive to me. Anyone else had this?
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| Mark Jenkins replied to peter on 21 Nov 2002 |
Yes, I have... from eclipse.
From what I can gather, the 'same product' gets down as far as
wires-only/engineer-installed and from the eclipse side of things they only
do wires-only, which means anyone who bought ADSL before the wires-only
package appeared are stuck and can't migrate. I'm still waiting for a
response from eclipse about this so I can't be sure but their previous
response says cancel your current account, then re-apply (and be without
ADSL in the interim, probably also without any guarantee that my line will
pass the test next time! - I only just scraped through when I first got it)
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| Charliefox replied to peter on 21 Nov 2002 |
Hi Peter
I had no problem in Migrating from BTinternet(now openworld) I was one of
the original subscribers that suffered all the agro in the early days and
hoped that eventually BT would get there act together but alas! anyway I'm
off to Nildram. The problem you may be experiencing is you have to migrate
to a like service in my case it was engineer installed i.e. 29.99 and I'm
going to a similar package at 29.99 with Nildram but with a few added extras
and hopefully an ISP that gives a dam. I would suggest you phone them and
chat it through if not your only way is to disconnect and reconnect pain in
the butt that that would be.... Hope you find them helpful as they have been
right on the money so far with me.
"peter" <news@pandasys.co.uk> wrote in message
news:argsm7$j9o$1@knossos.btinternet.com...
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| Axel replied to Charliefox on 21 Nov 2002 |
Peter
Same problem as you, home 500 etc, yada, yada. It was the engineer install
all those years ago (2 but feels longer)
Nildram got in touch with me told me BTO refused for your reasons, i then
was told by Nildram they would re-submit the request by this e-mail.
Quote
"Hi,
We have been chasing BT for an update on your migration request,
unfortunately your order was rejected by BT today as they have your current
ADSL type down as something other than Home500. I would assume that your
current ADSL connection is USB with your existing service provider.
I can re-submit as a USB order, this will not effect the cost of your
migration.
Please confirm if you are happy for me to action for you."
END QUOTE
WTF was i on if it wasn't home 500:)??
BTO know full well i am on home 500 USB, they were just trying to be as
akward as possible.
Anyways, they (Nildram) sorted it by resubmiting and i'm due to switch over
on the 5th of december.
Cant wait till im 3-4 hops from Jolt and my other game servers instead of
BTO's laggy 12 :)
Mebbe this will help you
Axel
"Charliefox" <charlifox.nospam@btinternet.com> wrote in message
news:arienc$lq3$1@knossos.btinternet.com...
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| Axel replied to Axel on 21 Nov 2002 |
"Axel" <axelnospam@btopenworld.con> wrote in message
news:arjbe9$ce4$1@venus.btinternet.com...
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Archived message: Migrating Friday and...... (Broadband - Wireless, Internet, Modems etc.)
