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Screwfix deliveries (not again!) |
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| message from David W.E. Roberts on 10 May 2004 |
Hi,
still awaiting my Saturday delivery and had quite an informative chat with
the help desk at Screwfix.
I had assumed that the carrier of choice picked up the goods from Screwfix
and then distributed them via their central hub to local hubs for final
delivery.
If I understood correctly, Screwfix actually undertake the first part of
this delivery, and deliver orders to the local distribution hub of the
chosen carrier.
Thinking about it, it does make sense.
You deliver to the best local hub for each region, using different carriers
for different regions, and even different carriers for different types of
delivery.
If you decide to change carrier, you just do the same run but drop off at a
different local hub.
My deliveries normally come via Parcelforce, who are a little too good in
that they usually deliver before 08:00 and get to see me in my nightshirt
:-).
The (intended) weekend delivery is via Lynx.
According to the help desk, as far as they can tell at the moment the
delivery left their warehouse but did not arrive at the Lynx local hub for
my region.
Sadly, this means that if I had opted for a Monday delivery then I would
probably have the goods by now, but then if I was psychic I wouldn't be
typing here, I would be spending my winnings at a safe resort somewhere.
Maybee you already knew about this delivery strategy, but I thought I would
mention it anyway because when we blame the carrier for non-delivery it may
in fact be the Screwfix first leg which is to blame.
Cheers
Dave R
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| Ian Stirling replied to David W.E. Roberts on 10 May 2004 |
If you'r big enough that you can pack a lorry full with your goods
every day to go to each hub, then that can be a reasonable deal, as
the cost of the lorry and the fuel is quite small.
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| Doctor D. replied to Ian Stirling on 10 May 2004 |
My most recent order (last Tuesday) arrived in two boxes from Parcel Farce
and one from another carrier. It threw the wife completely who jokingly
accused the second driver of leaving a parcel on the van and had to do a
re-visit, needlesstosay he was not blessed with a sense of humour (or grasp
of English apparently!)
Not sure how this helps Screwfix save money - especially when the third box
only contained three IP55 connection boxes and could have probably arrived
on a second class stamp!
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Archived message: Screwfix deliveries (not again!) (UK DIY Home Decoration)
