windowsroot/SYSTEM32/INTOsKrnl.exe what shall i do??

message from =?Utf-8?B?bWlrZV82OQ==?= on 12 Jun 2004
The pc of my friend has a problem!!
She have windows xp, but when she starts her computer, it says that she has to install this file. windowsroot/SYSTEM32/INTOsKrnl.exe

Plz help me!!
Cya, mike
 
Will Denny replied to =?Utf-8?B?bWlrZV82OQ==?= on 12 Jun 2004
Hi

Do you mean NTOsKrnl.exe? What, if any, error message is being seen?
 
=?Utf-8?B?bWlrZV82OQ==?= replied to Will Denny on 12 Jun 2004
yes, that's what i mean... the error says that word, powerpoint, and the other office stuff, is infected!!

You know what the reason is??

Thanksanyway

Cya, mike

"Will Denny" wrote:
 
Will Denny replied to =?Utf-8?B?bWlrZV82OQ==?= on 12 Jun 2004
expand X:\i386\ntoskrnl.ex_ C:\%systemroot%\system32\ntoskrnl.exe - where X
is the letter of you cd drive and C is the letter of the drive where Windows
is installed. Please note the space between the _ and C.
 
Will Denny replied to =?Utf-8?B?bWlrZV82OQ==?= on 12 Jun 2004
Hi

Infected how, with what? Has a virus scan been run? Have a look in the
%systemroot%\system32\dllcache folder to see if there is a copy of the file
there. If so copy it to the %systemroot%\system32 folder.

If you can't find a copy in the above folder, try this:

Put the XP CD into the cd drive and from a command prompt type the following

expand X:\i386\ntoskrnl.ex_ %systemroot%\system32\ntoskrnl.exe - where X is
the letter of you cd drive. Please note the space between the _ and %.
 
=?Utf-8?B?bWlrZV82OQ==?= replied to Will Denny on 12 Jun 2004
i will tell you, if i need help again

Thanks

Cya, mike

"Will Denny" wrote:
 
Will Denny replied to =?Utf-8?B?bWlrZV82OQ==?= on 12 Jun 2004
Ok - best of luck. Please post back if have any problems.
 

Archived message: windowsroot/SYSTEM32/INTOsKrnl.exe what shall i do?? (Microsoft WinXP)