microsoft.public.windowsxp.help_and_support

Message Index 28 for Usenet Archive microsoft.public.windowsxp.help_and_support
HELP (by adrenachrome on 9 Jun 2004, no replies)
Alright, about a month ago i got a windows update and i
installed it like i always do, i had to restart my
computer like always, however, when the comp booted up,
my computer rebooted with another desktop background and ... (more)
Remote Desktop (by Carlus on 9 Jun 2004, no replies)
After i connect to remote computer by remote desktop
nothing... Windows don't close the session.

Anybody can help me. ... (more)
XP upgrade ->->Poor performance (by kclark on 9 Jun 2004, 3 replies)
I did a clean install of XP pro (from Win98SE) on a couple
of machines at home and danged if performance didn't
degrade noticeably. They're both hitting the hard disk
heavily while loading programs. Launching a program takes ... (more)
cpu service ? (by dave on 9 Jun 2004, no replies)
help, my windows failed to start. also says cpu needs
service right away. will this cost a lot. ... (more)
Remote Desktop Connection Problem (by Carol on 9 Jun 2004, no replies)
Hi all,

After being disconnected from a remote desktop connection,
I cannot reconnect. All I get is the "black" screen, and ... (more)
Remote Assistance: Home Network- System Administrator settings (by Jack on 9 Jun 2004, no replies)
When trying to connect to a known good and active (able
to ping) IP get a message "Access to the requested
resource has been disabled by your administrator". I can
not find any where it is disabled. Can anyone help me ... (more)
Problems w/ XP SP2 RC1 (by Jeff on 9 Jun 2004, 1 reply)
I recently installed WinXP SP2 RC1 from a microsoft
roadshow that I attended. Several days later I decided I
wanted to reinstall windows. However, when attempting to
do a recovery install, it pauses at the installation ... (more)
hanging application/ not responding (by =?Utf-8?B?YnJhbmRvbg==?= on 9 Jun 2004, 1 reply)
whenever i go to random internet sites or hyp-links (especially--hotmail), the site locks up and says in top left hand corner not responding and i have to close it. I have tryed re-installing sbc yahoo dsl and re-installing windows xp home edition, and also ran the computer for viruses. nothing seems to work. i have only had this computer about 6 months. if any suggestions, please i would like to know. thanks brandon
Error reads as is : hanging application ybrowser.exe,version 2003.7.14.2, hang module hungapp, version 0.0.0.0. hang address 0x00000000. ... (more)
Time reset (by =?Utf-8?B?Q2hyaXN0b3BoZXI=?= on 9 Jun 2004, 3 replies)
Hi there, I have Windows XP Professional running on my computer. It is a Celeron 366M. The problem I have is that every time I reset the computer the XP clock resets to midnight January 1st 1601. I have checked in my CMOS when I boot, and it has the correct time and date stored, somehow it just doesn't get that information to Windows XP. This is mostly a nuisance, and I can just reset the clock every time, but it's getting annoying, and if there is a fix, I would appreciate it greatly. ... (more)
the default "save as" in notepad (by =?Utf-8?B?ZXRobml1?= on 9 Jun 2004, 3 replies)
i use notepad mostly for html and css. and everytime i save as, i have to pick all files from the dropdown box. is there any way to make "all files" the default in the "save as" dropdown box in notepad? ... (more)
shaing a win 98se printer to an XP system (by =?Utf-8?B?bGF6eWNyZWVrc3R1ZGlv?= on 9 Jun 2004, 2 replies)
Does anyone have the steps required to share a printer or files
from a win 98 system to an XP system?

I have sharing set on the win 98 system but the XP system ... (more)
Re: automatic immediate logout after login problem... (by =?Utf-8?B?QnJhZCBDb2xseWVy?= on 9 Jun 2004, 1 reply)
I have just experienced the same problem with my home PC.

Your suggestion might provide some additional information as to the problem except, as Weiss Konrad indicated, NO users can logon to the system - even in Safe Mode. ... (more)
Password (by =?Utf-8?B?Q2FybG9z?= on 9 Jun 2004, no replies)
I am using Windows XP Home Edition and am unable to log on. I booted up in safe made , went in the control panel, and created a new password. When I restarted my computer and tried to log in I received a message that says, "The local policy on this system does not permit you to log in interactively." Can somebody, anybody please help! I have my senior project saved on this hard drive and it is due this Friday. ... (more)
Virtual Memory problem (by dee_ss2001 on 9 Jun 2004, no replies)
I'm running XP home on a laptop and have bought an external usb/firewire
enclosure that I have put a HD inside to run with the system.

I thought it would be a good idea to split the burden of the swap file ... (more)
CTRL + F4 doesn't works (by (:- Dan :-) on 09 Jun 2004, 5 replies)
If i press CTRL + F4 keys, my word document (for example, but it's the
same in other software) is not closed..
there's some settings? ... (more)
Temporary Internet Files (by =?Utf-8?B?YWxsZXljYXRfODE=?= on 9 Jun 2004, no replies)
I can no longer access my TIF through tools menu or control panel. I can, however, access them by running local settings. Is there any way that I can fix this? ... (more)
recovery of data after installation of XP (by =?Utf-8?B?QWw=?= on 9 Jun 2004, 4 replies)
Hi all,

Is there any way to recover data after installing XP over ME on a dell presario 8200? ... (more)
I can no longer access my temporary internet files (by =?Utf-8?B?YWxsZXljYXRfODE=?= on 9 Jun 2004, 4 replies)
I have always deleted my temp internet files then i check to make sure they're all gone but for the last couple of days I can't open the folder! If I'm online i get a message stating there is a problem and explorer has to shut down. If I'm offline it just doesn't do anything! Can someone please help me!? ... (more)
Re: Chinese Characters on XP (by Miss Perspicacia Tick on 9 Jun 2004, 1 reply)
This is a plain text group (as are *all* MS newsgroups) and it's in your own
best interests to play by the rules.

1) Most servers will strip attachments from places they don't belong ... (more)
Re: old cd roms wont open... (by Quentin David Jones on 9 Jun 2004, no replies)
Greetings,

Do you have different type drives? ... (more)
Unable to Setup VPN Network Connection in Windows XP Pro (by James Wendt on 09 Jun 2004, 8 replies)
Hello all!

I think that I've tried everything and I'm stumped. I've tried starting all
of these services with no luck and I'll be happy to give you even more ... (more)
RE: windows picture and fax viewer (by =?Utf-8?B?SW50ZXJlc3RlZA==?= on 9 Jun 2004, no replies)
Did Roger's suggestion work? ... (more)
having more problems....going insane (by =?Utf-8?B?c29uZ2JpcmQ=?= on 9 Jun 2004, 1 reply)
Well, it is me again. These are the things I have done already...as an update. I have ran stinger and it found the blaster virus...then i went to the site u gave me and used the tools to fix that. I went out and bough spyware, antivirus program. I have enabled my firewall. Now I am back to the same problem I started out with...my computer wants to start onto the internet without being prompted...when u click cancel...it is a matter of seconds before it tries again. Also...even now as we speak...I am obviously online...and when I try to open my MSN messenger...it tells me I am not connected to the internet...why is it doing that? I feel my computer has taken up a mind of its own...lol. My internet provider told me that if my little computer that shows I am online has sent numbers being higher than my recieved number...then I have a virus...is there any truth to that? sent has 5,699,846 bytes while my recieved has 1,506,592 bytes. Can anyone help me..what is going on with my computer. ... (more)
sound & image skipping (by =?Utf-8?B?U2FyYWs=?= on 9 Jun 2004, no replies)
Help!! My sound is skipping when I play a music CD...unable to burn anything. Also, when I try to play a toddler computer game, the image is terrible and sound also skips. I have a Dell 4550. My hard drive is 96% free, plenty of memory. It is 1 year old. Is there something to update? I am a computer novice, please help!!!!!!!!!!!!!!! ... (more)
Re: unwanted program/virus???? (by roger on 09 Jun 2004, no replies)
Hi Joe,

More info about parasites:
http://www.aumha.org/a/parasite.htm ... (more)
Runtime errors (by =?Utf-8?B?TWlzdGVyY2FybA==?= on 9 Jun 2004, 1 reply)
What is a runtime error?
I get them frequently and always on the Internet.

A runtime error has occorred. ... (more)
lexmarkx1150dontwork (by =?Utf-8?B?d2ludGVy?= on 9 Jun 2004, 2 replies)
c;/windows/sytsem32/spool/w32x86/3lxbkfc5c.dll ... (more)
windows explorer crashes (by =?Utf-8?B?emFsbG93emFjaw==?= on 9 Jun 2004, no replies)
Hi there! I have a serious problem with my windows explorer. It must crash around 4 times a day or something... It always happens when i try to copy-cut/paste a video, opens a video or just single click on it to view it's properties or whatever. I tried to disable the left pane so the preview window in "Details" doesn't appear anymore, cause I thought that was the problem, but it still does it in "windows classic style". So I don't really know what's the problem now. It's getting really annoying! That's the only problem I got with my Windows XP Pro as of now. Other than that, it works great.

So please, can somebody help me on that? ... (more)
empty device manager... (by =?Utf-8?B?THVjeXNreWU=?= on 9 Jun 2004, 3 replies)
Long story short...device manager is empty, computer will not create a restore point (missing files) and I can not download system updates or use automatic updates (disabling or uninstalling my Norton AV altogether does not help). Plug and Play is enabled and running on automatic. I brought it in to have it fixed and they took off about 300 pieces of spyware and the like but still no device manager. I took it back and told them to erase the harddrive and reinstall XP. They reinstalled XP over top the original insallation but I didn't quibble as I now (then) had a populated device manager. I got it home set-up my internet to find a driver for my sound card only to rediscover that my device manager was again empty. I have multiple spyware utilities and can not see anything unusual registry wise. ... (more)
internet connection lost? (by =?Utf-8?B?bWF6Zw==?= on 9 Jun 2004, no replies)
Hi
we can connect to the 'net - but browser window not working
When we start up, a mesage appears which says " your profile could not be loaded - it may be corrupted"
Desktop has changed as well - shortcuts have disappeared ... (more)
Formatted HD, reinstalled XP, can't get it to recognize broadband connection (by =?Utf-8?B?SW5zdGFudFllbGxvdw==?= on 9 Jun 2004, 1 reply)
Hi,

I recently reformatted my hard drive, then reinstalled Windows XP. The formatting went well, all files were successfully copied/installed, and Windows runs fine. Only thing is that I cannot get it to pick up my cable modem connection anymore. I run my ethernet to a wireless router, which is connected to the cable modem. Nothing is wrong with the cable modem end, I just can't get my PC to recognize that I am connected. Please help. ... (more)
RE: CD-ROM Drive Mystery...help plz ! (by =?Utf-8?B?U3VzYW4gSg==?= on 9 Jun 2004, no replies)
Did you solve this problem Ben?. I think I have the same problem. (See my question CD-ROMS wont play. ... (more)
Re: Bad Image File (by Microsoft Preferred Customer on 09 Jun 2004, no replies)
Sharon,

Very bad news indeed. It is a variant of W32/Sasser.worm. you can search in Google by putting avserve2.exe in the search box and it will
come out with various solutions. ... (more)
Re: Online crash caused by Device Driver (by =?Utf-8?B?YW50aG9ueQ==?= on 9 Jun 2004, no replies)
i have had this happen in the past just updated about a week ago and it started crashing online again ... (more)
Start up (by =?Utf-8?B?YmVhcnMxMDA=?= on 9 Jun 2004, 1 reply)
Windows xp home edition always starts in selective mode. When I go into msconfig & change settings to normal startup & restart computor, it always starts in selective startup, why is this ... (more)
USB Port version Where do I look to determine whether it's Version 1.1 or 2.0? (by =?Utf-8?B?RGF2ZQ==?= on 9 Jun 2004, no replies)
How do i know what USB port version I have? Where in windows XP do I go to find this information? Appreciate your assistance. ... (more)
System locks with a high speed connection? (by =?Utf-8?B?S2Vu?= on 9 Jun 2004, 1 reply)
I am a novice computer user. I can access the internet through AOL and a dialup connection. However, if I connect a cable or DSL line, my system locks when I click either the AOL, Yahoo, or IE icon? This problem started about 6 weeks ago. I have already run the repair of XP with Dell Tech Support using the installation disk. And I have fully updated Norton Antivirus 2002 and have run a virus search. Also, I have ZoneAlarm 4.5 (I had ZoneAlarm 5.0, but the discussion group stated that it had an issue with AOL 9.0.) I would appreciate any suggestions. Otherwise, I guess my only choice is to reinstall XP. ... (more)
Perfomance problem when not connected (by =?Utf-8?B?UG90YXRvZQ==?= on 9 Jun 2004, no replies)
We recently had an outage where our office was off the internet for a day and a half. While 'offline' I got many complaints from many users about TERRIBLE performance in MS-Word. I was wondering it it was unable to authenticate the license and was either : a) recursively trying often enough to seriously impact system performance -or- b) running in some sort of 'hobbled' mode because it could not verify license.
Once our internet connection was restored, performance problems disappeared.
Is this a known problem? Is there a fix? ... (more)
Re: Windows XP "Themes" problem (by roger on 09 Jun 2004, no replies)
Hi,

Go to Start > Run > services.msc
and check that the themes service is set to automatic. ... (more)
MSXML Problem (by =?Utf-8?B?d2VhdG95cw==?= on 9 Jun 2004, no replies)
I tried installing Earthlink Total Access and received the following message when the program starts installing XML Parser "windows/msxml/msxml3.msi returned 1612. After contracting Earthlink, I was informed to get an update to MSXML. I downloaded MSXML 4.0 SP2, after installing the SP2 I received the same message.
Can any one help with this problem, even with a work around that will let me install this program.

Thanks ... (more)
New installation problem (by =?Utf-8?B?bWJlbm5lcg==?= on 9 Jun 2004, no replies)
"The system cannot log you on due to the following error:

The specified domain either does not exist or could not be contacted. ... (more)
Audio Mystery (by =?Utf-8?B?ZG9uLTQ=?= on 9 Jun 2004, no replies)
the audio on my mm2 does not work when i download from my camcorder( analog ) but the video is great. I'm using dazzle dvc80, my studio 8 program takes the audio and video ok. also i can bring the movie from studio 8 to the mm 2 program and it works fine,i have checked everything in the systems tray all test work fine. can someone clue me to what is wrong or what am i missing. ... (more)
Starting Over (by =?Utf-8?B?TW9iaXVzMkhlbGl4?= on 9 Jun 2004, 3 replies)
I'm using Windows XP Home Edition and there is quite a bit of "crap" and useless programs that are on my computer. What I am wishing to accomplish is to start over new with like, the "default" programs on my computer. Basically I want to "wipe-away" anything that is on my hard drive and start over with just basic programs. I'm not exactly sure how to do it or if it is even possible so, if anyone out there knows how I could achieve this, please let me know. ... (more)
Problem HELP!!! (by =?Utf-8?B?am9wZ2g=?= on 9 Jun 2004, 1 reply)
Hello I have XP Home and just recently out of the blue I noticed that both of my dvd drives were no longer there under my computer. This is the error that I receive.

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) ... (more)
cd-r can't write to new disks (by =?Utf-8?B?QmlsbCBIb2x0?= on 9 Jun 2004, 2 replies)
I have TDK cd-r up to 48 x disks & a 48x cd-writer drive and get message "E:/ is not accessable. Incorrect function." Now what? ... (more)
lost dvd rom and dvd burner (by =?Utf-8?B?dHJhemVu?= on 9 Jun 2004, 1 reply)
my computer has lost my dvd rom adn burner and also found a dvd burner that doesnt exist it says it has installed the drivers for the device but cannot find the device can anyone help me please ... (more)
Stupid COMPUTER pop-up every minute! (by =?Utf-8?B?TnViYnMgVGhlIEplc3Rlcg==?= on 9 Jun 2004, 2 replies)
Ok, so I have tried just about everything I can think of and have had my dad do the same. He came up with a good idea to restore the computer so it acted like it did a couple days ago, but before he thought of that, he did something that deleted all past checkpoints... So I no longer know what to do.

Every minute, I am getting this pop-up that is a computer message with the title "RUNDLL" and it says "Error loading C:\PROGRA~1\INTERN~2\inetkw.dll. The specified module could not be found." There is a button you can click that says "Ok" which is the only way of making the button go away. This program is not on my computer and I do not know what it is or what it is supposed to do. ... (more)
can't write to new cd-r disks (by =?Utf-8?B?QmlsbCBIb2x0?= on 9 Jun 2004, 1 reply)
I have TDK disks rated up to 48x and a 48x drive. I get an error message when I try to writr or format "E:/ not accessable. incorrect function" ... (more)
File deleted somehow can't boot computer (by =?Utf-8?B?bGVl?= on 9 Jun 2004, 1 reply)
Computer starts up to a black page saying <windows root> system32\hall.dll is missing please reinstall.

I do not know how. I have reboot dik but am trying to avoid formatting my hard drive. ... (more)
RE: CD BURNING (by =?Utf-8?B?Um9i?= on 9 Jun 2004, 1 reply)
Did you get anything to help with this?
I'm using Nero Express.
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
This could be a nasty doo-dad has altered the regiistry? ... (more)
Creating a home page (by =?Utf-8?B?anVkZWRlbg==?= on 9 Jun 2004, 2 replies)
I really want MSN to be my home page but can't get it done. After going to the Tools bar, clicking Internet Options and using "use current" when the MSN page is up or "use default" at other times and then clicking OK, it still reverts to a foreign home page that I don't want. Have I been infected with something that I can get rid of??? ... (more)
sound (by =?Utf-8?B?aWFu?= on 9 Jun 2004, 1 reply)
heres the problem no sound will play from my computer nothing at all i checked the sound devices and everything my computer says everything is running right yet i hear nothing.any help would be greatly appericated ... (more)
Right Click Problem (by Darko Spoljar on 09 Jun 2004, no replies)
Hi there,

when I click the right mouse the icons completely dissappear also when
I click on a folder and press "STRG + C" it dissappears, too. ... (more)
Shutdown errors! (by =?Utf-8?B?TWlubWFzdGVy?= on 9 Jun 2004, 1 reply)
What happens, is this : During the shutdown process, WindowsXP, it basically displays an error message reading:
"DDCMan.exe application error - service specific error "
I've done an Advanced system check and it read that :
"Service Control manager - IPv6 Internet Connection Firewall service was unable to find support. ... (more)
Change CD drive designator from D to another letter (by =?Utf-8?B?Smlt?= on 9 Jun 2004, 1 reply)
How can I change my CD drive from the default D: to another letter in XP Pro?
thanks,
Jim ... (more)
RE: ActiveSync (by =?Utf-8?B?SmF5IFplZCBXaWxraW5zb24=?= on 9 Jun 2004, 349 replies)
I've just finished struggling with a similar problem. After months of trouble-free usage, my PDA suddenly would not interface with my computer.

I get a window saying ActiveSync 'Can't recognise the device because it is either not connected properly or it's not a Pocket PC'. Well it recognised it before, so the second isn't a problem. I have connected and reconnected it and re-installed ActiveSync several times. ... (more)
I can't access my temporary internet files (by =?Utf-8?B?YWxsZXljYXRfODE=?= on 9 Jun 2004, no replies)
I always delete my temp files and then check to see if they were all deleted but for the last couple of days I can't open the folder! If I'm online I get an error message saying that explorer has to shut down. If I'm offline it doesn't do anything at all when I click on "View Files"! Can someone please help me? ... (more)
Word is missing command bar (by =?Utf-8?B?bm9kbmFyYmhlcmJ5?= on 9 Jun 2004, 2 replies)
When we open up the Word program or any of it's documents, the command toolbar at the top is not there. The one we are referring to contains 'File, Edit, View' etc. How do we get it to return? ... (more)
Re: digital camera (by =?Utf-8?B?ZW1lcnNvbg==?= on 9 Jun 2004, no replies)
jam
have the same problem. still looking on how to fix .if you find a way let me know.( vivitar vivicam 3750)

LB ... (more)
read this one..slow computer (by =?Utf-8?B?Y2FkZmFucw==?= on 9 Jun 2004, 5 replies)
Please help!! Now I am very frustrated. I just typed my whole message and went to post and my session had "timed out" I had to go re sign in and now my whole message is gone and i have to retype it....here goes. I have a nice computer; Pentium 4 2.54 GHz processor, 248 MB RAM, 56k v.92 modem. Still has about 93% free disk space. It is responding sluggish. When I click the mouse button too much time passes before the computer responds. What ever the problem is is very evident when I go on line. It takes a good 5 minutes for a web page to load. When I tried to load a page with Adobe pdf file on it, my web software completely stopped responding--every time I attempted to access the page. Per the web tech support's advice, I completely dumped and reinstalled my web software, after we had exhausted all of the normal trouble shooting exercises for a slow moving computer. I came to realize that it may be an XP or hardware problem on my computer. I run my virus software frequently--everything there is fine. I defrag my computer often--everything there is fine. I went through all of the diagnosis' and computer check ups I could understand to run on my own. I have absolutely no idea what the problem is. I know something is definitely wrong, because my computer used to be much faster. I am pretty naive with computer problems, so I could really use some helpful advice--in simpletons terms please.
Thank you so much

Kathy ... (more)