microsoft.public.windowsxp.help_and_support

Message Index 23 for Discussion Group microsoft.public.windowsxp.help_and_support
my icons have dissapeared (by =?Utf-8?B?dGlt?= on 7 Jun 2004, 1 reply)
My icons have dissapeared and now i have to manually go through and right click/properties/change icon. Can someone tell me why they have done this (it actually happened after i installed a demo of rallisport challenge), and how i can fix it. ... (more)
RE: random shutdown issues (by =?Utf-8?B?cg==?= on 7 Jun 2004, no replies)
Check Event Viewer (Start -> Settings -> Control Panel -> Administrative Tolls - > Event Viewer) for possible errors.

and/or ... (more)
RE: random freeze crash win xp (by =?Utf-8?B?cg==?= on 7 Jun 2004, 3 replies)
Use one disk (the new one). Make it Master (jumpers), connect and set BIOS accordingly.

Device Manager: Make sure all devices are properly installed.
Disable Automatic Restart: Right-click My Computer; Advances tab; Startup and Recovery button; uncheck Automatically reboot option; OK to save changes; restart. ... (more)
RE: we apologize for the inconvenience, but Windows did not start successfully (by =?Utf-8?B?dW5pNTE=?= on 7 Jun 2004, no replies)
I have the exact same problem except that I ran a test on the memory. Got a couple notices that I was running low on memory, but I have 1 GB. Now all I get is " boot failure - system terminated" I formatted the C drive and reinstalled windows XP...twice and still the same story! Also ran a test on the hardrive. Both the hardrive and memory check out ok.

Pentium 4, 180 mhz, 2 100 GB western Digital Hard Drives and 1 GB rambus. Widows XP Proffessional. ... (more)
Re: Printing Problem (by Martin Racette on 7 Jun 2004, no replies)
I just found another piece of information about my problem, the only folders
affected in my account by this is the default imgaes (pictures) folder, as well
as the My documents and all their sub-folders. ... (more)
RE: Hourglass won't stop running (by =?Utf-8?B?cg==?= on 7 Jun 2004, no replies)
Push Atl+Ctrl+Del, and open Task manger to see what's runing on your computer.
(Startup Applications List: http://www.sysinfo.org/startuplist.php)

Good Luck! ... (more)
Windows Will Not Start (by =?Utf-8?B?VGlt?= on 7 Jun 2004, 3 replies)
Windows could not start because the following file is missing or currupt:
\windows\system32\config\system
Any ideas on what to do next? Maybe a repair or reinstall? Thanks for any help given. ... (more)
Where's this password coming from? (by =?Utf-8?B?cGV0ZXJzd2Vhc2V5?= on 7 Jun 2004, 1 reply)
When I'm dialling up, the computer asks for my password. If I check the 'save password' box, it doesn't save the password I type in - instead, when I next dial up, it comes up with something else (I can't see what of course) that's wrong. I've also tried changing the password in the 'Connections' section of the 'Internet Properties' box that comes up if you choose 'settings' from the 'Dial Up Connections' box: but once I've typed in the password and selected OK, as soon as I go back into the same page, my password has gone and the computer's version is there instead. Where is the computer getting its guess from and how can I change it so that my password is the one it offers up automatically? Many thanks. ... (more)
No more open icon folder(like documents .. ) from desktop .... (by =?Utf-8?B?QWxlc3NhbmRybw==?= on 7 Jun 2004, no replies)
but now(in windows XP pro Sp1a), i could not open no more icons folder from desktop. ... (more)
dns failure (by =?Utf-8?B?YnViYmEgMTQz?= on 7 Jun 2004, 1 reply)
how do i fix this problem when trying to find websites,i think i may have shut something off by mistake. ... (more)
Re: Video Card and Windows XP Problems -- Everyone PLEASE Read (by Wesley Vogel on 07 Jun 2004, 1 reply)
I have the same card. I just use the standard XP drivers.
[[....it says that Windows XP was not detected on the computer.]]
What says XP was not detected???
Are you in ME??? ... (more)
msn explorer (by =?Utf-8?B?ZGF2ZTE1?= on 7 Jun 2004, no replies)
can't get into msn explorerwill not let me sign in. help!! ... (more)
Undo a File Overwrite (by =?Utf-8?B?U2l0aA==?= on 7 Jun 2004, 1 reply)
My wife was working on a Quark file. She made changes, and accidently saved it over another file by using the same file name as the one she overwrote by accident. She wants the file she overwrote back badly. I looked up and know of a "Feature Backup" but that is not availble and/or not installed on XP Home. Anything I can do to get hte file she overworte back? Please email me also. ... (more)
System Recovery Error Signature (by =?Utf-8?B?UnV0aA==?= on 7 Jun 2004, no replies)
System Recovery from a serious error

Error Signature BC Code: 44 BCP1: 86F45620 BCP2: 0000D60 BCP3:00000000 BCP4: 00000000 OS Ver: 5_1_2600
SP:1_0 Product 256-1 ... (more)
I need help with the worm....possibly a different virus (by =?Utf-8?B?U2hlZmY=?= on 7 Jun 2004, 4 replies)
My PC was infected with one of the Sasser worms (I think....I'm pretty sure) and I followed all the steps from the microsft homepage, downloaded the removal tool and that's where my problem lies. The steps I took stoped my PC from shutting down however, any time I try to install the tool it gets about halfway down and closes(no mater what I do) then I can't finish the removal process. I've tried downloading and opening it, runing it from the download, saveing it in different places, nothing works it keeps closeing. Also if I try and use Norton, I can open it fine but when I select "scan for viruses" it closes as well.

Does anybody know how to correct this problem or at least point me in the right direction? ... (more)
Internet Explorer "Cannot display page" error (by =?Utf-8?B?VGlt?= on 7 Jun 2004, no replies)
When I log on to my profile I cannot get to the internet using I explore. I get a page cannot be displayed. Everything works in the other profiles. I can ping any web site i want to hawever I cannot open them in Internet explorer 6 with all updates. ... (more)
Problem setting up peer-to-peer (by =?Utf-8?B?Sm9obkJ1YmJsZQ==?= on 7 Jun 2004, 2 replies)
Unsuccessful! Because of error message - 'problem with Spooler Subsystem App.' Any suggestions, please? ... (more)
Lost Excel Documents (by =?Utf-8?B?Qm9ic3RhcjUz?= on 7 Jun 2004, 2 replies)
I opened an Excel document intending to save under a new name and make changes. However, I made changes and saved under existing name therefore overwriting all records. Can I recover this file as it was before I made changes? Please email me as I am new to all of this. ... (more)
Some thing wrong with my IE 6, i think my computer was hijacked (by =?Utf-8?B?UFNZ?= on 7 Jun 2004, 1 reply)
Recently I realiased that there is an extra menu in my IE ( File, Edit, Favorites, Tools, Help, Main Links).
What is Main Links?
When I click on it, it shows unlimited music dowloads, health, cars and craps.
How to remove this crappy thing from my browser? ... (more)
Virtual Desktop Manager wont auto start (by =?Utf-8?B?cGFpeWVubg==?= on 7 Jun 2004, no replies)
I am having trouble with Microsoft Virtual Desktop Manager. It wont auto start every time I boot XP. Is there any way to include it in the startup.

Please tell me if there is any way to remove the letters 'MSVDM' from the taskbar, displaying only its icon. ... (more)
explorer crashes (by =?Utf-8?B?SkY=?= on 7 Jun 2004, 1 reply)
I have a state of the art computer, but the frequent crashes of explorer(not internet explorer) have been annoying me and causing me to lose valuable time. Technically I believe it has something to to either with winlogon.exe or svchost.exe, because months ago they might have been infected with a virus on my computer.

Currently using windows XP home edition.
Also using up to date version of Norton System Works (Anti-virus) ... (more)
Java Virtual Machine Launcher Error (by =?Utf-8?B?U3RldmUgTA==?= on 7 Jun 2004, no replies)
For approximately the last 2-3 weeks, every time I start or restart my Dell Inspiron 8600 with Windows XP Home, I get the following error message: Java Virtual Machine Launcher -- "Could not find main class. Program will now exit." (This error message seems to be the last thing to happen just as my desktop finishes loading.) I click OK and everything seems to run OK, but I'm sure that something must be corrupted. Norton SystemWorks can't find any problems and Dell Technical Support was of no help.

I'd appreciate any and all suggestions. Thanks in advance for your help. ... (more)
click on icons and nothing happens (by =?Utf-8?B?amFtZXM=?= on 7 Jun 2004, 1 reply)
hello i click on the icons on my desk top and nothing happens. my programs work when i goto the start menu.
James ... (more)
double-clicking drive icon SEARCHES by default (by =?Utf-8?B?TXIuIEdyYW1tYXI=?= on 7 Jun 2004, 1 reply)
Hi, guys. I've got a small problem with WinXP Pro, and I'm not sure how to go about correcting it. When double-clicking on a drive icon in "My Computer"--whether it's a hard drive partition, the floppy drive, or an optical drive--WinXP opens up a search window by default (as if I had right-clicked and selected "Search"). In order to access the drive's contents, I've been right-clicking and selecting "Open". I've also noticed that "open" is no longer the top choice from the drop-down menu when I right-click.

So far, I've only noticed this problem on the drives under "My Computer" and nowhere else. I know it's not a big deal, but I'm always trying to learn more. So, can anyone help me out? Thanks in advance. ... (more)
Applying your personal settings takes more than 10 minutes (by =?Utf-8?B?RGFuIE0=?= on 7 Jun 2004, no replies)
Symantec Antivirus Corporate 8.00.9374
Cisco VPN Client 3.5.1 (E) -> Not running normally, only when on the road
Office XP Small Business -> latest patches as of today
Win XP Pro -> all criticals, most windows patches (Not media player or .NET), all drivers ... (more)
My computer says I do not have a defragmentation tool installed (by =?Utf-8?B?UkJT?= on 7 Jun 2004, no replies)
I recently upgraded from 98 to XP home edition. I went to defrag my c drive and it states that I don't have the necessary tool installed. Where do I go to install this tool? ... (more)
Need to know how to delete everything so I can start fresh. (by =?Utf-8?B?U2tpcHB5cm9v?= on 7 Jun 2004, 1 reply)
Can anyone help me? I want to rebuild the computer. I was told to press F11 but it wont do anything. I am having so much trouble trying to do anything with my computer. I want to delete all and start frsh, does anyone know how to do this? ... (more)
system restore (by =?Utf-8?B?Y2FibWFuMg==?= on 7 Jun 2004, 1 reply)
can not use system restore. when i try to open it says it has encountered a problem and needs to shut down.
the "system volume" folder is allways empty ... (more)
Burn problems (by =?Utf-8?B?U3RhY3k=?= on 7 Jun 2004, 2 replies)
My husband can burn his music but I can not burn my pictures. I have tried using a different software that he uses but still no luck. It has told be the disk is not useable but it is brand new, one time my husband even burned music on one after I got the error. Please help. Would it help if I found someone with an external burner or would I have the same issues.
Thanks ... (more)
Windows Picture and Fax Viewer (by =?Utf-8?B?SGVyYmVydA==?= on 7 Jun 2004, 2 replies)
The above facility seems to have disappeared from my computer.Any help appreciated. Thanks ... (more)
Networking with different OS (by =?Utf-8?B?Q2lyY3VpdCBCdXJuZXI=?= on 7 Jun 2004, 1 reply)
I have three PC's at home. I have XP running on two and the third is a pentium 3 running 98. I have lost my W98 SE disk. I don't know if a Pentium 3 machine can upgrade to XP, and I fear that if I try to load XP, my PC will no longer work and I won't be able to re-install 98. Can a Pentium 3 be loaded with XP? ... (more)
Low Virtual memory warnings (by =?Utf-8?B?Sm1hbg==?= on 7 Jun 2004, 3 replies)
I was playing Age of Mythology and the screen got very choppy and so I closed the game and there was a warning that my virtual memory was too low. What do I do? ... (more)
RE: Ultra DMA Support GONE? (by =?Utf-8?B?TUFQ?= on 7 Jun 2004, no replies)
I am have been running Windows XP Home for almost a year on a computer I built. However, I noticed a week or so ago that it was getting really slow, both in startup and normal opertion. After searching the web I checked my DMA setting for my hard drive. Instead of using DMA its using something called PIO. I think this is a much slower transfer protocol.

Since I first put this machine together I know I have been running DMA, why would it switch all of a sudden? ... (more)
Compression (ZIP) files by command line (by =?Utf-8?B?UGF1bCBNY0RvbmFsZA==?= on 7 Jun 2004, no replies)
How do I compress (ZIP) a file or group of files in one folder using a command line using the windows compression utility? ... (more)
I can't delete a file!!! (by =?Utf-8?B?bmVlZCBoZWxw?= on 7 Jun 2004, 4 replies)
i downloaded a video file and now i want to delete it!
BUT it says another program is using the file (which is not true)
i tried restarting the computer and it still doesn't work!!!
i can't delete the file, what do i do??? is it a virus (mcafee didn't notice it in the virus scan)?? ... (more)
brother mfc 1770 drivers (by =?Utf-8?B?S2VjaWE=?= on 7 Jun 2004, 1 reply)
I can not find drivers for my brother mfc 1770 that work with windows xp. Please help ... (more)
WINDOWS XP NOT RECOGNIZING CD PLAYER (by =?Utf-8?B?RVJJQyBTSk9CRVJH?= on 7 Jun 2004, 2 replies)
THIS IS A DELL DIMENSION DESKTOP THAT HAS THE BUILT-IN CD PLAYER IN IT AND IT USED TO WORK FINE. NOW THE CD DRIVE WONT OPEN WHEN YOU PUCH THE BUTTON AND THE D: DRIVE DISAPPERED. ANY IDEAS?? ... (more)
My Documents - 3rd request, please respond! (by =?Utf-8?B?SmFja2ll?= on 7 Jun 2004, 4 replies)
Hi there,

I am new to using Windows XP, and I saved a copy of a database in the My Documents and Settings, as it is a shared database. The My Documents folder is seen in 2 places - the desktop and in the hard drive. I have since discovered by doing a search for the database name that there are 2 databases with the exact same name in the exact same location on the computer, showing exact same time of access, etc., but each database contains different information. How can this be? ... (more)
RE: plz help big problem urgent windows does not load (by =?Utf-8?B?Tmljaw==?= on 7 Jun 2004, no replies)
friends i have posted this not for your problems but fo someone to solve my problems
is anyone listening to me
plz
thanks ... (more)
Screen Saver Issue...more ?'s (by =?Utf-8?B?SmVmZiBN?= on 7 Jun 2004, no replies)
I have a problem with my computer also. What happens is that I go to preview any of the 3D built in screen savers it will freeze and then the screen goes blank, I have to either hit the power button to hibernate and awake or the standby key on my keyboard and awaken it again. It will wake back up in safe mode and my computer will then say "it detected and recoved from a device failure". On the screen with my screen saver preview box it will read "could not find any compatible Direct3D devices". I saw a few posts about it not being able to enter into standby or hibernate mode, but my ? is, is this the same problem or something different, and has anyone else had this problem. It never seems to happen unless my computer comes out of Standby or Hibernate mode, but I don't like to test it too much as I don't want to be constantly be restarting my tower. This is the second computer I have that has had the idential problem. ... (more)
keyboard will not stay on (by =?Utf-8?B?VGlt?= on 7 Jun 2004, no replies)
Okay, since my files are corrupt, I tried to start WIndows using the Win XP back-up startup floppy used @ A: I set the floppy drive to read first in set up, no problems there. So, when I go to start the computer with the disc in the floppy drive, the disk starts up, but my keyboard shuts off and I cannot use it to choose the entries for what to do. How do I fix that one?!?! ... (more)
Clearing OLD DSL Default (by =?Utf-8?B?RFZK?= on 7 Jun 2004, no replies)
I was using COMCAST DSL and then switched to PA.NET
Now I cannot get rid of the COMCAST DEFAULT that pops up every time I open email.
How do I get rid of it? ... (more)
What is a QuickRestore CD? (by =?Utf-8?B?anVsZXM=?= on 7 Jun 2004, 1 reply)
My computer got a virus. I put in the Recovery CD and tried to Factory Restore. It started and then it stopped. After trying the disk again, it said No Factory Image found. Info found with the Recovery CD says i must use QuickRestore CD's. What r they?

thank you, thank you, thank you ... (more)
Install failure....msdart.dll not found......help! (by spenzdad on 7 Jun 2004, 1 reply)
I am trying to reinstall windows XP HOME over a previous XP HOME
installation .
Window is titled: Unregmp2.exe entry pint GetIUMs not found. ... (more)
USB freezes after adding an update (by =?Utf-8?B?Z3Rva2luYWdh?= on 7 Jun 2004, no replies)
My computer came with XP Home and I added several updates OK I think. Then I upgraded to XP Pro and tried to add an update for it. I lost my USBs and couldn't use my mouse which uses an USB port. So I reinstalled XP Pro. I tried installing MS Office Pro 2003 but got a message that an incomplete installation prevents me from installing it.

What should I do next? ... (more)
XP Logon (by =?Utf-8?B?QmlsbA==?= on 7 Jun 2004, 2 replies)
My user names are no longer recognized and can not logon. Any way around this? ... (more)
windows xp home edition operating system does not start (by =?Utf-8?B?U3VkaGly?= on 7 Jun 2004, no replies)
when i switch on my PC, i get 2 options of windows XP home edition. i generally chose the first one. nowadays it does not open windows instead it gives me 5 options whether to start in safe mode,sstart normally,start with the best restore point,safe mode with networking etc. and for anyption i chose the computer runs the system scan & then restarts.i have a OEM mentioned on the operating syatem number.
at present i am chatting using my second option of windows xp home edition.i have recently subcribed & downloaded mc afee virus scan & removed 27 viruses from my computer.
can anyone help i have a lot of data at present on my 1st option which i am accessing through my second option windows xp home edition.
please help solve this problem ... (more)
Workgroup and Domain (by =?Utf-8?B?QXJrc29mdA==?= on 7 Jun 2004, no replies)
I have a home network with a workgroup using DHCP. I took my laptop to a location to work on a problem and logged onto their network. I didn't change any settings, but was able to see their network. When I returned home, I could not see my workgroup computers from my laptop (or vice-versa). I can't even ping my laptop from other computers in my workgroup ... but I could ping my other workgroup computers from my laptop. Any help/hints/solutions to this problem would be greatly appreciated ... (more)
Help with Memory (by =?Utf-8?B?VGVnYW4=?= on 7 Jun 2004, 1 reply)
Memory address line failure at 375E0000, read 5E5E5E5E expecting A1A1A1A1
Decreasing available memory
The amount of system memory has changed. ... (more)
browser homepage (by =?Utf-8?B?YnJpYW4=?= on 7 Jun 2004, 2 replies)
Hello,

I have yahoo.com set up as my homepage, however everytime I shutdown my computer and restart it, the homepage for IE 6 is rreset to blank. This happens no matter how many times I go into options and type in yahoo.com and hit apply. ... (more)
popups (by =?Utf-8?B?YW5keQ==?= on 7 Jun 2004, no replies)
hi i can no longer get 2nd windows to come up like when i click on a game to play it wont show up in top left of screen ... (more)
IEXPLORE.EXE down (by =?Utf-8?B?c2Vtb24=?= on 7 Jun 2004, no replies)
挂起应用程序 IEXPLORE.EXE,版本 6.0.2800.1106,挂起模块 cryptui.dll,版本 5.131.2600.1243,挂起地址 0x000368aa。 ... (more)
Is there a way to exclude shortcuts when doing a search? (by Bruce on 07 Jun 2004, 1 reply)
When doing searches, is there a way to exclude the listing of "SHORTCUTS"

Thanks
Bruce ... (more)
Loggin on Windows XP (by =?Utf-8?B?Sm9zZSBCYWlhbw==?= on 7 Jun 2004, no replies)
The system cannot log you on due to the following error: The handle is invalid ... (more)
Main HDD Pasword???? HELP PLEASE! (by =?Utf-8?B?RGF2ZQ==?= on 7 Jun 2004, 1 reply)
Hey..I have a major problem. I currently have a laptop with a 60 GIG Toshiba Hard drive..kept locking up.. rebooted continuously until last time it asked for a Main HDD password?? how do i unlock my hard drive??? I dunno what the password is and didn't know i put one on it..tried atapwd.exe as well..doesn't work..can anybody help?? ... (more)
RE: Computer Freezes (by =?Utf-8?B?V0hS?= on 7 Jun 2004, no replies)
meagan,

I can identify with you. I'm new to XP Pro. I do primarily A/V work and I am at a standstill because of freeze ups. I wish someone out there would respond to this with a solution. I'm ready to go bacl to win98. ... (more)
e-mail attachments (by =?Utf-8?B?U3VzYW4=?= on 7 Jun 2004, 2 replies)
Since uninstalling Earthlink Total Access, I can't open attachments. I found directions for undoing the problems for other Window operating systems, but not for XP. ... (more)
Weird stuff is going on!! (by =?Utf-8?B?Q2hyaXNzeQ==?= on 7 Jun 2004, 2 replies)
A friend asked me to help with her computer. Yesterday while she was online se was bombarded with porn popups and she got a popup that said she had a parasite. i haven't seen any of this yet, so I don't know if the popup about the parasite was just an ad for some kind of software or not. Her internet connection is much slower than normal, she describes it as slower than AOL and she uses cable. Also she now has disruption in the display of games, there will be black streaks and boxes. Im not sure where to begin. I recommended Spybot and Ad-ware and both came up clean. She has a popup blocker and its not stopping them. I was thinking about doing a system restore since all of these problems started yesterday, but do you think it will work? Any thoughts about the problem? I would like to have some idea what the problem might be before I go over to try to help.
Thanks,
Chrissy ... (more)
Footer (by =?Utf-8?B?RGVuZWUgRm9yYmVz?= on 7 Jun 2004, 1 reply)
Is there any way you can have a footer that will always print.... on anything you print from your computer. All Programs footer?

PLEASE HELP! :) ... (more)
unable to change computer settings to an earlier date (by =?Utf-8?B?bHl0b2I=?= on 7 Jun 2004, 1 reply)
Just recently, I was unable to change the computer settings to an earlier date. The computer will not let me go to previous months or days. It will only let me click to yesterday's and today's date. I never had trouble changing months or days before. What happened and what can I do?

lytob ... (more)