microsoft.public.windowsxp.help_and_support

Message Index 2 for News Archive microsoft.public.windowsxp.help_and_support

Re: Problems installing External USB Hard drive in Win XP (by =?Utf-8?B?bGVmZmVsOQ==?= on 30 May 2004, 1 reply)
Sorry I can't help - I'm here looking for a solution to the exact SAME problem. ANY help PLEASE email me. ... (more)

Formatting Hard Drive (by =?Utf-8?B?S3Jpcw==?= on 30 May 2004, 2 replies)
I'm trying to format my hard drive. I have XP and I have all the CD's for this. I insert the CD and reboot my machine as explained. I then get a message that say's "Cannot normally execute the initial setting of partition information. This utility exits and your computer is rebooted" I've tried deleteing the paritition and creating a new one, but to no avail. I've even tried deleting it but it won't disappear. ... (more)

Formatting Hard Drive (by =?Utf-8?B?S3Jpcw==?= on 30 May 2004, 2 replies)

I'm trying to format my hard drive. I have XP and I have all the CD's for this. I insert the CD and reboot my machine as explained. I then get a message that say's "Cannot normally execute the initial setting of partition information. This utility exits and your computer is rebooted"

I've tried deleteing the paritition and creating a new one, but to no avail. I've even tried deleting it but it won't disappear. ... (more)

Program too big to fit into Memory message using command prompt (by =?Utf-8?B?SmFtbW1v?= on 30 May 2004, no replies)
Whenever I try to run a dos-based program under Windows XP 'command prompt' (in accessories), I always get the this error when I try to run the executable - "Program too big to fit into memory". Anyone know how to increase the available memory to DOS programs, or anything else that would solve this problem? Thanks in advance ... (more)

need help (by =?Utf-8?B?YmI=?= on 30 May 2004, 1 reply)
How can I upgrade my total physical memory on my computer? ... (more)

Crappy toolbar/error signature (by =?Utf-8?B?TWlrZWxlZG9AYW9sLmNvbQ==?= on 30 May 2004, 1 reply)
For some reasons windows XP automatically downloaded a crappy toolbar onto my computer. I cannot delete the program as it reappears. The only way I can remove it is to do a system restore. However, once removed, Microsoft will once again download this toolbar when I am on line. The main problem with removal is now I get a signature error everytime I want to use some aspect of the microsoft system, whether it be opening pictures, documents, using search or internet explorer. This problem does not fix itself with system restore. Microsoft- after ruining my computer allows me to do one of three things 1) gives me a link to a help site which is in Japanese. 2) Gives me disable instructions which require I open Internet Exporer which I cannot. 3) Pay them $35.00 in extortion fees to fix the problem their automatic downloads created. ... (more)

Crappy toolbar/error signature (by =?Utf-8?B?TWlrZWxlZG9AYW9sLmNvbQ==?= on 30 May 2004, 1 reply)

For some reasons windows XP automatically downloaded a crappy toolbar onto my computer. I cannot delete the program as it reappears. The only way I can remove it is to do a system restore. However, once removed, Microsoft will once again download this toolbar when I am on line. The main problem with removal is now I get a signature error everytime I want to use some aspect of the microsoft system, whether it be opening pictures, documents, using search or internet explorer. This problem does not fix itself with system restore. Microsoft- after ruining my computer allows me to do one of three things
1) gives me a link to a help site which is in Japanese.
2) Gives me disable instructions which require I open Internet Exporer which I cannot.
3) Pay them $35.00 in extortion fees to fix the problem their automatic downloads created. ... (more)

history will not delete no matter what i do.. (by =?Utf-8?B?ZGF2ZQ==?= on 30 May 2004, 1 reply)
tools....internet options....clear history does nothing. cant delete from explorer files. run my mcafee privacy and that does not even work. Only able to delete by clicking individually. Any thoughts? thanks ... (more)

Pop Up Window (by =?Utf-8?B?U2FpbnQgQXVndXN0aW5l?= on 30 May 2004, no replies)
I received an error message: "Could not create image pop up window" when trying to complete some interactive exercises from a real estate course CD. The software dumped me out when the error message was closed. Any suggestions? Thanks! ... (more)

Windows won't boot after upgrade motherboard+CPU (by =?Utf-8?B?UGF1bE1j?= on 30 May 2004, 2 replies)
Hi, I've justed upgraded from an AMD 2000+ CPU to a 2700+. I swapped out the motherboard also. The only other chang is that I bumped the memory up from 512MB to 1GB. However now Windows does not start. It appears to quickly flash a BSOD, but then reboots. I've tried booting in safe mode, bootlog, you name it, but nothing works. Also, it does not create a dump. The driver it seems to hang on is Mup.sys. What is this driver? How can I trouble shoot and resolve this problem? Help! ... (more)

Windows won't boot after upgrade motherboard+CPU (by =?Utf-8?B?UGF1bE1j?= on 30 May 2004, 2 replies)

Hi,

I've justed upgraded from an AMD 2000+ CPU to a 2700+. I swapped out the motherboard also. The only other chang is that I bumped the memory up from 512MB to 1GB. However now Windows does not start. It appears to quickly flash a BSOD, but then reboots. I've tried booting in safe mode, bootlog, you name it, but nothing works. Also, it does not create a dump. The driver it seems to hang on is Mup.sys. What is this driver? How can I trouble shoot and resolve this problem? Help! ... (more)

Cant install manually downloaded Windows XP update files due to error (by =?Utf-8?B?THU=?= on 30 May 2004, 1 reply)
Windows Update will not work automatically for me on XP home, giving error about active X and administrator rights. I am logged in as an admin, I have tried many workarounds relating to lowering security settings on IE6 etc. all to no avail - but, KB828741 Set up Error :- Setup could not verify the integrity of the file Update.inf. Make sure the Cryptographic service is running on this computer ... (more)

Cant install manually downloaded Windows XP update files due to error (by =?Utf-8?B?THU=?= on 30 May 2004, 1 reply)

Windows Update will not work automatically for me on XP home, giving error about active X and administrator rights.
I am logged in as an admin, I have tried many workarounds relating to lowering security settings on IE6 etc. all to no avail - but,

KB828741 Set up Error :- Setup could not verify the integrity of the file Update.inf. Make sure the Cryptographic service is running on this computer ... (more)

Desktop refresh (by =?Utf-8?B?cm5t?= on 30 May 2004, no replies)
Icons for files copied to the desktop in XP Professional do not appear unless I right click on the desktop then left click on "Refresh". ... (more)

misc. programs will not start... (by =?Utf-8?B?c2hlcnJ5bHlubg==?= on 30 May 2004, no replies)
I am having a problem with programs not starting. I am noticing more and more that after a successful install, I cannot start the program. Usually it involved double clicking the program icon or .exe file. Then, I can see for a split second that the program flashes on the screen, then disappears to never-never land. I've had this happen with a few programs and it has occurred over a period of time. Luckily it is not really important programs. Usually games for my daughter or misc. programs I've tried. I do uninstall and try to reinstall without any luck. I've also checked out all the compatibility settings, and nothing has worked. I appreciate any advice! ,sherrylynn ... (more)

misc. programs will not start... (by =?Utf-8?B?c2hlcnJ5bHlubg==?= on 30 May 2004, no replies)

I am having a problem with programs not starting. I am noticing more and more that after a successful install, I cannot start the program. Usually it involved double clicking the program icon or .exe file. Then, I can see for a split second that the program flashes on the screen, then disappears to never-never land. I've had this happen with a few programs and it has occurred over a period of time. Luckily it is not really important programs. Usually games for my daughter or misc. programs I've tried. I do uninstall and try to reinstall without any luck. I've also checked out all the compatibility settings, and nothing has worked.
I appreciate any advice!
,sherrylynn ... (more)

Display problems... (by =?Utf-8?B?U28gTG9zdA==?= on 30 May 2004, no replies)
My screen is all stretched out and almost resembles and hourglass. Everything is stretched out, from web pages to my desktop and taskbar. I've set the resolution on display, and I tried setting the buttons on the monitor, but it keeps popping back. Any suggestions? ... (more)

RE: Help and Support XOX and Missing Links! (by =?Utf-8?B?R3JpZ29yaW9zMTk3Mg==?= on 30 May 2004, no replies)
Dear Dev and Peter, Thank you very very much for your answers. I followed your advices. It seems that the error resolution was much more easier that I thought. First I checked the language on script for IE and it was Latin. Then I followed accumulatively the instructions given by Peter one by one and tested the functionality of H&S after the completion of each task. It appears that the problem in my H&S was lying on the fourth instruction. ... (more)

RE: Help and Support XOX and Missing Links! (by =?Utf-8?B?R3JpZ29yaW9zMTk3Mg==?= on 30 May 2004, no replies)

Dear Dev and Peter,

Thank you very very much for your answers. I followed your advices. It seems that the error resolution was much more easier that I thought. First I checked the language on script for IE and it was Latin. Then I followed accumulatively the instructions given by Peter one by one and tested the functionality of H&S after the completion of each task. It appears that the problem in my H&S was lying on the fourth instruction. ... (more)

>Net Framework (by =?Utf-8?B?Q2luYm9vcA==?= on 30 May 2004, no replies)
I am trying, quite unsuccesfully, to install .NetFramework 1.1. It fails every attempt made. I have tried installing from the Microsoft website, and it fails. Also, my Windows Installer is disabled. I am basic in my knowledge and ability, so please be as basic in computer language as is possible. PLEASE HELP ME!!! ... (more)

Disk checking (by =?Utf-8?B?V2VsbHM=?= on 30 May 2004, 2 replies)
Each time I start XP I get the blue screen and the message one of your disks needs checking. However, the disk check starts and then locks up completely. I can get the computer to boot just fine by bypassing this screen by hitting enter but does anyone out there know how I can eliminate the problem? ... (more)

windows startup (by =?Utf-8?B?cm9nZXI=?= on 30 May 2004, 3 replies)
how do i stop the internet from connecting automatically did not use to do this only have phone line connection ... (more)

home page reset (res://mshp.dll/index.html#12802) (by =?Utf-8?B?RFo=?= on 30 May 2004, 1 reply)
Hi, I have a problem with my Laptop, Everytime I restart it automatically sets my homepage as res://mshp.dll/index.html#12802 ... (more)

Everything's wrong... (by =?Utf-8?B?Ukoh?= on 30 May 2004, no replies)
Hi. Can somebody please help me? Should I get this fixed with a professional? Or is this easy to be fixed. I scanned my computer for viruses. It found 2. How do I know it's been deleted properly????? Please help me... thanks! ... (more)

Icon of harddrive should show harddrive, not CD Drive. (by =?Utf-8?B?Q2hyaXMgTGVl?= on 30 May 2004, no replies)
After I switched the Drive names in XP using disk Management, the icons in "my computer" changed, the harddrive icons show CDDrive Icons, and it's doing it for two drives (D:\, E:\). I tried uninstalling my harddrive, then reinstalling, I then rebooted, and then used "rebuild icons" in tweakui, but nothing's worked. How can I fix it? Thank you. ... (more)

Re: Computer Freeze (by =?Utf-8?B?dmluY2UxMTc1?= on 30 May 2004, no replies)
I have the same problem but only when my network card is put in the pcmcia slot. Used various tech support sites and took to a repair shop but knowone seems to be able to fix the problem. I only started to get this when i had to do a complete reinstall of win xp, and i notice the problem is getting more widespread on microsoft help sites. Seems it could be a very clever virus or something lik that. sorry i could not help you though. ... (more)

Re: Computer Freeze (by =?Utf-8?B?dmluY2UxMTc1?= on 30 May 2004, no replies)

I have the same problem but only when my network card is put in the pcmcia slot. Used various tech support sites and took to a repair shop but knowone seems to be able to fix the problem. I only started to get this when i had to do a complete reinstall of win xp, and i notice the problem is getting more widespread on microsoft help sites. Seems it could be a very clever virus or something lik that. sorry i could not help you though. ... (more)

e-mailing pittures (by =?Utf-8?B?cHVsbmdteWhhcm90?= on 30 May 2004, 1 reply)
i have a dell computer and a kodak digital camera. there was a new hard drive preplaced in my comp.. verything was reloaded by a prof.. when i want to send my pic thru the kodak window, i click on the e-mail tab in kodak, i can do the address and subject and type the message but, when i get the send button, it never lites up, so to speak. i can't get into my firewall to make it a trusted program. any ideas ? ... (more)

e-mailing pittures (by =?Utf-8?B?cHVsbmdteWhhcm90?= on 30 May 2004, 1 reply)

i have a dell computer and a kodak digital camera. there was a new hard drive preplaced in my comp.. verything was reloaded by a prof.. when i want to send my pic thru the kodak window, i click on the e-mail tab in kodak, i can do the address and subject and type the message but, when i get the send button, it never lites up, so to speak. i can't get into my firewall to make it a trusted program. any ideas ? ... (more)

Re: Logging on slowing down - why? (by =?Utf-8?B?VGVsbHVz?= on 30 May 2004, no replies)
Hi CreeMan, I have the same problem. It began after installing SP1 in Win. XP Pro. The PC does nothing at the welcome screen for about 40 seconds and then continues, very strange. I have tried everything, let me know if you find a solution ... (more)

Re: Reformating & Saving Files (by =?Utf-8?B?c2ticm93bg==?= on 30 May 2004, 1 reply)
Thanks for the responses which led me to the information I needed. This is probably a dumb question, but when you reformat a drive, do you have to reformat the entire physical drive or can you reformat just a logical drive? Thanks! SKB ... (more)

Re: CHKDSK is totally broken !!! (by =?Utf-8?B?U1ZUX0tZ?= on 30 May 2004, 1 reply)
From all the posts here about this problem, there seems to be a LOT of people with the issue ... ... (more)

XP reboots when disconnect from internet (by =?Utf-8?B?U3RlcGhhbmll?= on 30 May 2004, no replies)
Every time I disconnect from the internet using IE, my system reboots. I'm running XP Prof. Any ideas? ... (more)

AOL versus Windows XP (by =?Utf-8?B?VldDYWJiaWU=?= on 30 May 2004, 6 replies)
My new computer is having problems "connecting" with DSL. Everything was fine until two days ago when we had a MAJOR DSL problem in SoCal. Now, when I re-boot computer, it takes almost 1 min for my connection icon to go from red to green. Then, when I try to sign on to AOL I get a window that says a "new connection" is identified. YADA YADA YADA. I click "remind me later". (This window never showed up until two days ago. And, if I click OK, my computer searches forever but NEVER finds wether I'm on Phone, DSL, or Cable) I can get to my financial web sites but, when I try to log in, I can't get to "Log in Pages". ... (more)

AOL versus Windows XP (by =?Utf-8?B?VldDYWJiaWU=?= on 30 May 2004, 6 replies)

My new computer is having problems "connecting" with DSL. Everything was fine until two days ago when we had a MAJOR DSL problem in SoCal. Now, when I re-boot computer, it takes almost 1 min for my connection icon to go from red to green. Then, when I try to sign on to AOL I get a window that says a "new connection" is identified. YADA YADA YADA. I click "remind me later". (This window never showed up until two days ago. And, if I click OK, my computer searches forever but NEVER finds wether I'm on Phone, DSL, or Cable) I can get to my financial web sites but, when I try to log in, I can't get to "Log in Pages". ... (more)

page load so slow (by =?Utf-8?B?ZGF2aWQ=?= on 30 May 2004, 1 reply)
HI Everyone.when i try to click on a link or want to read and delete my email the pages take so long to load or they dont at all.All was ok until yesterday.thanks for reading this. ... (more)

system restore (by =?Utf-8?B?ZXU=?= on 30 May 2004, 1 reply)
windows restore will not work.will go through,but after it restarts it says error no changes have been made(also maybe is related my home page has been hijacked that is why i'm trying to do the restore) ... (more)

All Windows open minimized (by =?Utf-8?B?TmV3IEd1eQ==?= on 30 May 2004, 1 reply)
Hello,I`m in a slump..When I use my "FAVORITES" button to open a link all the windows open minimized in the task bar..And when I left click on them to open the window it end up in the left hand corner of my screen still minimized..I have to right click and use maximize in the menu!! Can anyone give me an idea on what is going on and how to fix it?? Thanx.....JIM ... (more)

voice not working in chat (by =?Utf-8?B?ZW9jYnRjaA==?= on 30 May 2004, 1 reply)
I have yahoo and msn messenger. When I click on voice, I can hear the other party, but they cannot hear me. Also, the voice meter does not move when I speak. All other sounds work clearly. Thanks in advance. ... (more)

images (by aSussertown on 30 May 2004, no replies)
XP files on one computer are visible in preview. When I transfer to a newly built XP computer, some are not visible. Problem with file format. ... (more)

Re: On win XP - OE removed attachments which it considered unsafe? (by Wesley Vogel on 30 May 2004, no replies)
Cannot Open E-Mail Attachments in Outlook Express After You Install SP1 http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570 Can't Open Attachments in Outlook Express 6 ... (more)

Re: MISSING MY TOOLBAR!!! (by Willie on 30 May 2004, no replies)
Is it possible your toolbar got "Unlocked"? If it does, it CAN be slid all the way down...try putting your cursor at the bottom, and see if you get a vertical arrow. As for the icons, have you tried to right click on desktop, arrange icons, show desktop icons. Really a wild approach, but hey. ... (more)

Re: Is there a better search program available for XP? (by C. A. Upsdell on 30 May 2004, no replies)
I wish there were: for my purposes the Win98 search did a better job. ... (more)

Re: How MSFT Deliberately, Arrogantly, Egregiously, and Totally* Fails to Support their Products* (by Jupiter Jones [MVP] on 30 May 2004, 1 reply)
OK, I got it backwards. In any event I saw this separately on several newsgroups. ... (more)

Start Task Manager on Power Up (by pegndob on 30 May 2004, 3 replies)
Is there a way I can automatically start Task Manager on power up - i.e.; put something in the startup file or some other way? Thanks ... (more)

Re: How MSFT Deliberately, Arrogantly, Egregiously, and Totally* Fails to Support their Products* (by Chad Harris on 30 May 2004, no replies)
Jupiter-- Sorry for any inconvenience to a dedictated MVP who provides a tremendous amount of unselfish help or anyone else. I rarely cross post. I've done ... (more)

Re: broadband connection... (by Willie on 30 May 2004, 1 reply)
Not sure if this even pertains to "these" passwords, but have you tried to go into IE, Tools, Internet Options, Content tab, auto complete, check all 3 boxes, then clear passwords and clear forms, and "OK", and see if that does anything. That's all I can think of, but may not pertain. Good luck. ... (more)

Re: Need help running dos game under XP Pro (by 1 on 30 May 2004, 7 replies)
I realize what you have said- What I am trying to get across is that in Home- the programs that were stripped off make it easier to make a game work(and not for this specific reason - it just works that way)- ... (more)

Re: java (by Bruce Chambers on 30 May 2004, no replies)
Greetings -- As the result of a lawsuit by Sun Microsystems, and the ensuing settlement, Microsoft was not allowed to provide its own Java Virtual ... (more)

Format & install XP Pro on laptop, help. (by Bill V on 30 May 2004, 1 reply)
I am trying to install a clean install on a laptop. I have XP Pro. The system has ME on it. Below is what is stopping me. ... (more)

Re: unwanted sounds (by Ricky on 30 May 2004, 4 replies)
If you have the Yahoo toolbar with the popup blocker it could be the popup blocker making the sounds. \| Hi Andy, ... (more)

Re: best way to transfer large amount of data btw to computers (by XS11E on 30 May 2004, 1 reply)
I use a portable harddrive, it's not the cheapest way but if you do get one and use it, you'll find many other uses for it! ... (more)

Re: Installer.exe (by roger on 30 May 2004, 1 reply)
Hi, I don't have that file in my XP Pro. You could browse to the file, right-click on it and see what ... (more)

Re: Search (file find) (by roger on 30 May 2004, no replies)
You're welcome, Dennis :) Glad to help. On Sun, 30 May 2004 17:33:46 -0400, "Dennis Allen" ... (more)

Re: Error 1722: RPC server unavailable?? (by roger on 30 May 2004, no replies)
Hi Thatgirl, Check this thread: http://www.eventid.net/display.asp?eventid=1000&eventno=546&source=Userenv&phase=1 ... (more)

Re: IE not cooperating (by TBoyer on 30 May 2004, no replies)
Thank you thus far on the help with my problem. JLee, no, I do not have Zone Alarm. Nonetheless, thank you for the suggestion. I've followed several of the links and here are some additional methods ... (more)

Re: SYSTEM RESTORE PROBLEMS (by roger on 30 May 2004, no replies)
Hi, Check these sites: Troubleshooting System Restore in Windows XP ... (more)

Re: Window Activation (by roger on 30 May 2004, no replies)
You're welcome, Patchi. It's good to know you have a clean system. On Sun, 30 May 2004 05:16:02 -0700, Patchi ... (more)

can't get radio anymore through internet on xp (by Daniel JONES on 30 May 2004, 10 replies)
Hi Can you help, I've recently reinstalled Xp after a virus attack and now I9 can't hear any ... (more)

Re: Scratching and sniffing (by Philip Edwards on 30 May 2004, 1 reply)
No.....None of those........and the sniffing and scratching always sounds exactly the same......like its a computer file playing. Phil ... (more)

need help (by someone on 30 May 2004, no replies)
I installed sybot and spywareblaster on Win XP having IE 6.0. I could not download any zip,rar or open any attachments after that. When I uninstalled both even then I cannot do it? Can anybody help me? ... (more)

Removing AOL Companion in Windows XP (by Richard Alexander on 30 May 2004, 2 replies)
I recently upgraded to AOL 9, which installed the AOL Companion as a background process. I don't want AOL Companion running, but I don't know how to disable it in Windows XP. Please help. ... (more)

Can't boot - wont boot! (by Jeanette on 30 May 2004, 3 replies)
I've tried to the group for similar problem without success so any help or clue would be much appreciated. O/S Windows XP home - has run for ages without any problems at all. Came to boot this morning, system gets to Windows page with the green lights bar ... (more)

Re: CHKDSK is totally broken !!! (by H Gohel on 30 May 2004, no replies)
What are you trying to achieve with chkdsk? If disk content-recovery is your goal, instead of running chkdsk which might modify the contents of the drive that you might be recovering, I ... (more)

Internet Shortcuts (by sbb on 30 May 2004, no replies)
I have Windows ME and I did some anti-virus scanning and now I can't access my shortcuts. It does not go to the site but instead, shows a picture of the site on the left side of the screen. Does anyone know how to enable the shortcuts to work? ... (more)

Internet Connections (by Jaguar Hahn on 30 May 2004, no replies)
Is it possible to change whether your internet connects or whatever when your computer boots up to me opening the ADSL program I have and clicking connect? It would be really useful if I could connect by myself. Then I could work offline when I needed to and work online when I needed to. ... (more)

System Information... (by Mike on 30 May 2004, 1 reply)
When trying to open System Information, I just get a quick change of the cursor to an hourglass & then nothing. I was able to open & scan through a command prompt, which I hope was just as effective, but why won't it open? ... (more)

Re: "is no valid win32 aplication" (by Jupiter Jones [MVP] on 30 May 2004, no replies)
Then unless you can get it to work in Compatibility Mode, you may need to buy a newer version. Right click the icon Click Properties ... (more)

Re: increasing RAM (by Bruce Chambers on 30 May 2004, no replies)
Greetings -- It sounds very much as if the new RAM module is defective. ... (more)