microsoft.public.windowsxp.help_and_support

Message Index 13 for Discussion Archive microsoft.public.windowsxp.help_and_support

Re: laptop doesnt recognize home network or gateway (by Intelligent Guy on 3 Jun 2004, no replies)
I followed the instructions there. Still wireless card cannot find gateway (and in turn dhcp server). It eventually times out and assigns itself private static IP address 168.254.xx.xx. ... (more)

administrator passwords (by =?Utf-8?B?Q2hyaXM=?= on 3 Jun 2004, 2 replies)
Please help! An ex co worker has taken with him the administrator password from the machine. I only have the user profile and can't access any data in the administrator profile. How can I overide the administrator password to get to the data that is contained on the machine. This was an act of revenge as he got the sack and company data is critical. Can someone please help? ... (more)

Kill the messanger? (by Bob Newman on 03 Jun 2004, 7 replies)
All of a sudden every time I log onto the internet (dialup) MS-Messenger wants to do it's thing (which it never did before). How do I kill it? When I chose exit it says it will still keep running in case it want to use it! It is not in the add/remove programs sections. I want the damn thing out of ... (more)

RE: how do i stop everything starting up ? (by =?Utf-8?B?TGF2YW4=?= on 3 Jun 2004, no replies)
Hi got to start run regedit navigate to ... (more)

RE: cannot locate windows installer (by =?Utf-8?B?bGF2YW4=?= on 3 Jun 2004, no replies)
hi try this to see if it works go to start run cmd ... (more)

Recording Music from Hard Disk to CD (by =?Utf-8?B?cGF0IEJyYWR5?= on 3 Jun 2004, no replies)
I am having problems as I manage to copy some of a CD onto the hard disk, but when I try to copy them onto the CD Re-writer an error message appears and nothing gets copied. Can anyone help? ... (more)

Entering DOS (by =?Utf-8?B?amFja2Fk?= on 3 Jun 2004, 3 replies)
How do I exit Windows and enter DOS in XP-home? Thanks. ... (more)

Re: Cannot shut down Windows XP (by roger on 03 Jun 2004, no replies)
Hi, Perform a scan using updated ad-aware and spybot: Ad-aware ... (more)

Solution to login problem (by =?Utf-8?B?aWFuIGF0IHJlYWw=?= on 3 Jun 2004, no replies)
Make sure your PC is enabled to boot from CD Hit F12 or whatever takes to interrupt the boot process on your machine and select boot from CD Put your windows XP cd in (home edition) Choose to go to the recovery prompt. ... (more)

RE: kernel files (by =?Utf-8?B?YWNl?= on 3 Jun 2004, no replies)
I have the same problem after trying to apply sp1 via windowsupdate on a Dell PC. Can anyone help? ... (more)

Result: The task completed with an exit code of (1f). (by =?Utf-8?B?dG5ld3RvbmE=?= on 3 Jun 2004, no replies)
I have a backup job scheduled in the Task Scheduler that runs at LOGIN. I am finding that the job runs but the backup file is never touched/updated. There appears to be something going wrong. The log for the job the following result statement. Login.job" (ntbackup.exe) ... (more)

Windows is broken. :( (by =?Utf-8?B?TWlrZXkgcnVsZXM=?= on 3 Jun 2004, 3 replies)
Windows woun't load up, douse anyone know how I can get to my drive and save my files? I doun't have a Xp cd,(I never got one) so I can't repair. :( ... (more)

msn hotmail (by =?Utf-8?B?TWVsb2R5?= on 3 Jun 2004, no replies)
having problems forwarding emails. it just won't forward sometimes. just started doing it here recently. is there a problem with hotmail that i don't know of? ... (more)

Outlook Express Message File Location (by =?Utf-8?B?Sm9obiBNYXNzZXk=?= on 3 Jun 2004, 1 reply)
I am trying to locate some old email messages created in Outlook Express. Where are they stored in the file system? ... (more)

window media player 9 (by =?Utf-8?B?ZHVyYW4=?= on 3 Jun 2004, 1 reply)
window media player does not open when i choose to watch movie/nothing happen when you click on thy icon? ... (more)

Programs missing (by =?Utf-8?B?SmVubmlmZXI=?= on 3 Jun 2004, 1 reply)
I have some programs missing on my computer and when I go to click on Internet Explorer or any file such as My Documents, My Music, Etc...it takes a minimum of 3 mintues to load. My computer has never been this slow. I'm not sure if I should just reload windows or if there is an easier way to fix it ... (more)

home page (by =?Utf-8?B?YnJpZ2dzeQ==?= on 3 Jun 2004, no replies)
i recently changed back to primus from bigpond as my IP but despite what i do bigpond is still there as my default home page i have uninstalled the whole program but with no joy can anybody help me please its driving me nuts. ... (more)

Connect Network Registry (by =?Utf-8?B?Um9iZXJ0?= on 3 Jun 2004, 4 replies)
I'm having trouble accessing the registries of my Windows XP Pro machines using regedit's Connect Network Registry. I can connect to the machines, but receive a "Cannot open HKEY_LOCAL_MACHINE: Error while opening key" when trying to open the key. 1. I'm running the program on the remote computer as a domain admin. 2. Remote Registry Service is started and is set to Automatic. ... (more)

Rundll error system32 (by =?Utf-8?B?Y2hhcm1z?= on 3 Jun 2004, 1 reply)
please help,,, how to solve the above problem. As I constanly have a Microsoft Error- send error report At this time when I work in word my pc shuts down and reboot it self please help ... (more)

installing xp home problem (by =?Utf-8?B?Z2FyeQ==?= on 3 Jun 2004, 1 reply)
hi there, i am installing on a pc that has been formatted, but when i start setup it gets to 'starting windows' to go on to main install but either freezes or switches to dark blue screen saying windows was shut down to prevent errors. do i have a hardware problem? anyone please. ttfn gary ... (more)

Re: Ctrl-alt -del does not open task manager (by =?Utf-8?B?Z1JlYWw=?= on 3 Jun 2004, no replies)
It was that damn Klatz.h worm causing the prob. Thanks a bunch guys. ... (more)

XP Help (by =?Utf-8?B?Q0s=?= on 3 Jun 2004, no replies)
I no longer can view help files? "Cannot open the file: mk:@MSITStore:C\Windows\Help\..." ... (more)

RE: 31,4GB when it should be 80GB (by =?Utf-8?B?bGF2YW4=?= on 3 Jun 2004, no replies)
hi, it might be a jumper setting on the drive, some drives like an ibm can be jumpered to only show 30gb even thought it can be of a much higher capacity. this i think was done as certain os's couldn't see the extra space beyond a certain capacity. ... (more)

can't look at e-mail since upgrading to windows xp (by =?Utf-8?B?VG9tIEJyYW5kdA==?= on 3 Jun 2004, no replies)
Hello, I recently upgraded from Win "ME" to "XP" home version. Now whenever I try to look at an e-mail, the computer attempts to start up "Office 2000" (which I've never had on my computer as far as I know) and gets to a point where it asks for a disk to complete the process (I don't have a disk for it..... did Office 2000 get on my computer when I loaded Win XP ?) Any way, I can't look at or send e-mails, and I can't access the address book. I looked in the "Add/Remove programs", and sure enough, there is Office 2000 (an appx 140 megabyte file), but again I don't know how it got there. Can you help ? ... (more)

can't look at e-mail since upgrading to windows xp (by =?Utf-8?B?VG9tIEJyYW5kdA==?= on 3 Jun 2004, no replies)

Hello,

I recently upgraded from Win "ME" to "XP" home version. Now whenever I try to look at an e-mail, the computer attempts to start up "Office 2000" (which I've never had on my computer as far as I know) and gets to a point where it asks for a disk to complete the process (I don't have a disk for it..... did Office 2000 get on my computer when I loaded Win XP ?) Any way, I can't look at or send e-mails, and I can't access the address book. I looked in the "Add/Remove programs", and sure enough, there is Office 2000 (an appx 140 megabyte file), but again I don't know how it got there. Can you help ? ... (more)

Re: Paint won't open (by =?Utf-8?B?SmVmcm8=?= on 3 Jun 2004, no replies)
I tried Rick's fix and it worked! I thought my newly installed software for my Canon S410 Digital was the cause, but no. Rick, I owe you a cold beer my friend! Jefro. ... (more)

Installing XP (by =?Utf-8?B?TmV3IHVzZXI=?= on 3 Jun 2004, 2 replies)
Since the internal CDR of my laptop was broken, and I had tried many time to try to install XP using my new external USB CDR. But I got the error message like "the boot record could not be found on the USD CDR". I think the XP installation disk should be ok, since I bought it from the univerisity. Can anyone tell me how to fix the problem? Thanks so much. ... (more)

need help with my xp (by =?Utf-8?B?YnVkZHk=?= on 3 Jun 2004, 1 reply)
i have windows xp pro , which i love but when i right click for prop, my window pops up, as soon as i move towards it it dissapears, this happens over and over again, ive also notied that i cant get in to some of my control panel folders if anyone could tell me what the hell is going on here i would really appre it, thanks or email me at devilschild1@hotmail .com ... (more)

User Account Problems (by =?Utf-8?B?Qmx1ZWJveQ==?= on 3 Jun 2004, no replies)
Every time I try to delete an account I get the error "Microsoft HTML Application host is not responding". Is there any way to fix this ? Thanks for any help you can give. ... (more)

RE: Wireless configuration missing (by =?Utf-8?B?U3BhcnJvSGF3Yw==?= on 3 Jun 2004, no replies)
I found it! Here's what you do. Go into Control Panel, and open up the Administrative Tools. Double-click on the Services icon. Find the Wireless Zero Configuration service. Double-click on it. The Startup Type pull-down menu will likely display Disabled. Change it to Automatic. Start the service. Voila, things should be working perfectly now. ... (more)

Windows XP Home updates (by =?Utf-8?B?ZXJtZA==?= on 3 Jun 2004, 1 reply)
After using the windows updates, I have often been crashing at startup and then having to reboot in safe mode. Is this a common problem that others have had. It had been a long time since a reboot. Would the best idea be to just wipe everything clean and re-install the xp? I don't want to lose other info such as my microsoft money etc. Thanks ... (more)

lsass.exe (by =?Utf-8?B?T2xp?= on 3 Jun 2004, 2 replies)
Whenever i go on the internet, lsass.exe opens up about 10 to 20 instances of itself. After this an error report comes up saying i have to restart. Can anyone help me? ... (more)

Re: secure web pages + (by =?Utf-8?B?YnVraw==?= on 3 Jun 2004, no replies)
try typing "regsvr32 softpub.dll" in the run command for it's a secure sites issue. You need to type it in the run command. so click "start" then "run" ... (more)

RE: User Accounts (by =?Utf-8?B?bHZlZQ==?= on 3 Jun 2004, 2 replies)
Post any error messages you recieve, try to be exact, particularly if they provide a number. Are you able to log in under safe mode?? If so, and you are not getting any error messages, go to> Your desk top>right click 'my computer'>properties>advance tab>startup & recovery>settings> place a check in all the boxes?click okay ... (more)

DVD and CD Rom Drives not detected (by =?Utf-8?B?S3Jpcw==?= on 3 Jun 2004, 4 replies)
I've just turned on my computer and I'm checking the device manager because my CDRom is not detecting anything, so I right click on the icon for both of my drives and it is saying "Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)" This is for my DVD and CD Rom drive. ... (more)

RPC Database Does Not Start on Bootup (by =?Utf-8?B?UGF1bEY=?= on 3 Jun 2004, no replies)
When I start up my computer Windows XP will load and everything seems fine except none of my printers load. Going into services.msc I have determined that the RPC Database is stopped (Yes, I have tried setting it both to Manual and Automatic). Starting this up "manually" allows me to then start up Print Spooler in the Services which then recognizes the printers. What I do not understand, and would appreciate some help with, is why the RPC Database "stops itself" when I re-boot (either cold or warm reboot) the machine. I have checked for viruses (Trend Micro anti-virus) and my machine is clean. In fact, it has been running this way since I took it out of the box a month ago. ... (more)

RPC Database Does Not Start on Bootup (by =?Utf-8?B?UGF1bEY=?= on 3 Jun 2004, no replies)

When I start up my computer Windows XP will load and everything seems fine except none of my printers load. Going into services.msc I have determined that the RPC Database is stopped (Yes, I have tried setting it both to Manual and Automatic).
Starting this up "manually" allows me to then start up Print Spooler in the Services which then recognizes the printers.
What I do not understand, and would appreciate some help with, is why the RPC Database "stops itself" when I re-boot (either cold or warm reboot) the machine.
I have checked for viruses (Trend Micro anti-virus) and my machine is clean. In fact, it has been running this way since I took it out of the box a month ago. ... (more)

HELP ME PLEASE!! (by =?Utf-8?B?am9obg==?= on 3 Jun 2004, 3 replies)
everytime i go to open up anything i get the error message this file does not have a program associated with it for performing this action. create an association in the folder options control panel.. But i dont know how to do this!!! PLease help me ... (more)

Icon With Folder Named ~ Appears (by =?Utf-8?B?SmVmZiBN?= on 3 Jun 2004, 2 replies)
Can someone please tell me what this is. Everytime I use programs, especially sending mail with Outlook, I get an icon that appears on my desktop and the name of it is ~. Is this a problem, or is something set to make this occur. If it is the latter, how do I turn it off, it is the first, how do I fix it. Any help would be greatly welcomed. ... (more)

reboot looping? - driver load phase on HP7955 (by =?Utf-8?B?Q2Fyb2xE?= on 3 Jun 2004, 1 reply)
Had a bit of a storm last night, and it appears that my power strip may not have done the job. 7955 appeared to be hung in the PF recovery reboot - the little progress block just kept cycling and cycling and getting nowhere. Various reboots (last known, etc) appear to be hanging, and a safe mode boot lists a screen+ of the drivers and then just hangs/loops. Don't know the internal processes, but I'm guessing that when loading drivers (as listed on the screen) there is a process which verifies/queries each related device. I fired up one of my backup machines (ME, not XP) using the same keyboard and mouse, and found on boot up that the mouse had failed. Replaced the mouse, and the ME machine came up just fine. ... (more)

reboot looping? - driver load phase on HP7955 (by =?Utf-8?B?Q2Fyb2xE?= on 3 Jun 2004, 1 reply)

Had a bit of a storm last night, and it appears that my power strip may not have done the job. 7955 appeared to be hung in the PF recovery reboot - the little progress block just kept cycling and cycling and getting nowhere.

Various reboots (last known, etc) appear to be hanging, and a safe mode boot lists a screen+ of the drivers and then just hangs/loops. Don't know the internal processes, but I'm guessing that when loading drivers (as listed on the screen) there is a process which verifies/queries each related device. I fired up one of my backup machines (ME, not XP) using the same keyboard and mouse, and found on boot up that the mouse had failed. Replaced the mouse, and the ME machine came up just fine. ... (more)

RE: How do I fix this: Print spooler service is not running?? (by =?Utf-8?B?RGVsYm95?= on 3 Jun 2004, 1 reply)
Printer Epson C42UX----Spooler Sub -System App has encountered a problem & needs to close. p further message --TO install printer etc etc---" Epson ready" next mesage Printer Properties --- Print spooler service is not running I am not an expert so I would like to know how I can resume printing ... (more)

History Tree for Website Access (by =?Utf-8?B?TXR5YmVy?= on 3 Jun 2004, 1 reply)
We have DSL on a HP computer and are running Microsoft XP. My daughter left instant messaging on while we were out of the house. Can a virus cause the computer to access websites without human interaction? When we checked our history tree there were technical websites accessed when no one was home? Is that possible? ... (more)

REMOTE PROCEDURE CALL(DONT HAVE SASSER OR BLASTER) (by =?Utf-8?B?d2F5bmU=?= on 3 Jun 2004, 1 reply)
I get the RPC error and then the pc restarts.Don't have any virusses.Any site i can go to download a patch or service pack that will stop this error from occuring again,please write to me with the adress of site.PLEASE HELP ... (more)

how do I get my data out? (by =?Utf-8?B?Y29tcHV0ZXIgc21hc2hlciA7KQ==?= on 3 Jun 2004, 4 replies)
my computer woun't start up, it sayes it has a software registry error. Douse anyone know how I can get onto the system so I can save all my data? Is there a way to reinstall windows xp pro overtop the old copy, fixing this problem maybe? ... (more)

Continuous Refresh (by =?Utf-8?B?U1RoZQ==?= on 3 Jun 2004, no replies)
My Windows Explorer when browsing a network drive seems to continuously refresh the display. The network drive is a Quantum Snap NAS with TCP/IP connection. Thank you for the help ... (more)

Disabled Bios (by =?Utf-8?B?R2Vvcmdl?= on 3 Jun 2004, 1 reply)
I couldn't start windows tje error meeesege said to go into set and disables bios, I did and there is a big Caution window display you disabled your Bios, virus may infect you Bios pree G to enble. well nothing works the keybord won't work and I can't get back in to set up to enable Bios What can I do?? ... (more)

a problem (by =?Utf-8?B?YWxp?= on 3 Jun 2004, 2 replies)
i have a problem with Help and Support what can i or who can i restore this program help me pls ... (more)

Printing Problem (by Martin Racette on 3 Jun 2004, 4 replies)
Hi, Yesterday, I tried to use the function in the left hand side of the folder to print a picture, but instead of getting the normal wizard, it started MS ... (more)

Is it OK to delete thise folders? (by SH on 03 Jun 2004, 2 replies)
Hi, using XP Pro SP1, ... (more)

How to block e-mails with empty 'From:' feild? (by Keith Farmer on 3 Jun 2004, 1 reply)
Hi Is there any way that I can block or delete at the server, e-mails that are sent with the from field empty. ... (more)

Re: Data corruption on USB drive? (by P. Burrows on 3 Jun 2004, no replies)
Yes it was from a labtop. And i might be. But the corruption varies. Sometimes a file is fine sometimes its not... ... (more)

Primary DNS Suffix Question (by Tom Naves on 3 Jun 2004, 1 reply)
I am using a BIND 9 nameserver. When I configure dns on a Windows 2000 or Windows XP client it seems sufficient to add my domain name to the "Append these DNS suffixes" window in DNS in Advanced TCP/IP Settings. This does not require a reboot like adding the Primary Sufix in DNS Suffix and Netbios ... (more)

I screwed up and apparently deleted some .dlls (by Michael Mauzey on 3 Jun 2004, 7 replies)
I ran Analog X's DLL archive program ... it came up with humdreds to archive .. I figured safe to archive cuz' it had a restore button. When I hit "archive" I got all kinds of error message from Microsoft, so i told Analog X to ... (more)

Re: laptop doesnt recognize home network or gateway (by joust in jest on 3 Jun 2004, no replies)
http://www.practicallynetworked.com Q&A - Setting Up a Wireless Peer-to-Peer Network ... (more)

Re: how do i stop everything starting up ? (by Jason Haynes on 3 Jun 2004, no replies)
The best way to prevent programs from launching at startup is to disable the setting from the program options or preferences menu. You might also see a shortcut in your all programs\|startup folder. You can delete unwanted shortcuts from there. Msconfig is not a startup manager and editing the ... (more)

Re: how do i stop everything starting up ? (by Marvin on 3 Jun 2004, 1 reply)
go to start/run type in "msconfif" without the " and untick all the = items you DON"T want to start up ... (more)

Help pls: Device installer error (by Terry Pelley on 3 Jun 2004, 1 reply)
Anytime I run an installer for virtually any piece of hardware or software I get a device installer error that states: "Windows could not load the installer for Volume" ... (more)

Can not open Help and support (by jose luis monzon on 3 Jun 2004, 1 reply)
I bought a new Dell with Windows XP Professional installed and can not open the Help and support file. The manufacturer support has been unable to solve my problem. The point is that any time I click on the Help and Support icon on the start menu nothing happens and many of the help buttons ... (more)

Avenue A.inc (by SF Gordon on 3 Jun 2004, 3 replies)
I would appreciate the address for this program that tries to download. I would like to restrict that site ... (more)

Re: RAM Problem (by HillBillyBuddhist on 3 Jun 2004, 3 replies)
As the difference is exactly 64MB. I'd guess you have an onboard video chipset that shares part of your system memory to operate. If that's the case the reported memory is accurate. ... (more)

Lost 6gb Hard drive space? (by Headtheball on 3 Jun 2004, 3 replies)
Two days ago I checked my remaining disk space and it said that I had 20gb left. Today it tells me that I have 14GB left. I have not installed anything or downloaded anything that would use this space so what could be wrong? ... (more)

mobile phone to pc help (by Si on 3 Jun 2004, 1 reply)
hello need some advice hope someone can help , i live in the back of the beyond and 3 or 4 days a week my phone line dont work ( thanks BT) i need to connect to the internet daily to retrieve e-mail for my work .... is it possible to connect a home pc to me mobile phone so i can retrieve my email ... (more)