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empty device manager... |
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| message from =?Utf-8?B?THVjeXNreWU=?= on 9 Jun 2004 |
Long story short...device manager is empty, computer will not create a restore point (missing files) and I can not download system updates or use automatic updates (disabling or uninstalling my Norton AV altogether does not help). Plug and Play is enabled and running on automatic. I brought it in to have it fixed and they took off about 300 pieces of spyware and the like but still no device manager. I took it back and told them to erase the harddrive and reinstall XP. They reinstalled XP over top the original insallation but I didn't quibble as I now (then) had a populated device manager. I got it home set-up my internet to find a driver for my sound card only to rediscover that my device manager was again empty. I have multiple spyware utilities and can not see anything unusual registry wise.
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| Quentin David Jones replied to =?Utf-8?B?THVjeXNreWU=?= on 9 Jun 2004 |
Greetings,
I'd try a REPAIR install (if you have the XP CD)
Boot from the XP CD,
do NOT choose the first Repair (with Console)
instead, continue further until it searches for previous Windows -
then, if it DOES find a previous Windows, chose the REPAIR on it.
That is the standard way of fixing the OS without changing files or
settings.
BEWARE - your XP CD may not be exactly like above - so CAREFULLY read each
screen as you go, do NOT proceed to OVERWRITE the old Windows.
Then, I would suggest keeping your PC clean with the AntiSpyware - I
recommend the following as the best of the FREEWARE -
AdAware from Lavasoft (Cleaner)
http://www.lavasoftusa.com/software/adaware/
Install, update, scan weekly
SpyBot Search and Destroy (Cleaner + Blocker)
http://www.safer-networking.org/index.php?page=download
Install, update, immunise, scan weekly
Spyware Blaster 3 (Blocker)
http://www.javacoolsoftware.com/spywareblaster.html
Install, update, enable protection 2 types
Quentin
"Lucyskye" <Lucyskye@discussions.microsoft.com> wrote in message
news:634E1BD6-B20A-4C1F-83AD-F50E94B41A11@microsoft.com...
restore point (missing files) and I can not download system updates or use
automatic updates (disabling or uninstalling my Norton AV altogether does
not help). Plug and Play is enabled and running on automatic. I brought it
in to have it fixed and they took off about 300 pieces of spyware and the
like but still no device manager. I took it back and told them to erase the
harddrive and reinstall XP. They reinstalled XP over top the original
insallation but I didn't quibble as I now (then) had a populated device
manager. I got it home set-up my internet to find a driver for my sound
card only to rediscover that my device manager was again empty. I have
multiple spyware utilities and can not see anything unusual registry wise.
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| =?Utf-8?B?THVjeXNreWU=?= replied to Quentin David Jones on 9 Jun 2004 |
I tried booting form the XP cd and got no where...it does not give me a repair option...and I'm quite certain that I looked through every option available on the disk.
I have all 3 of spyware programs but seem to have trouble with Spy-Bot as it stalls each and every time at the same file count (14297) while scanning for Winpup32. I tried it in safe mode as well...it scans fewer files but completes the scan with no real issues.
Thanks for the suggestions.
"Quentin David Jones" wrote:
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| Quentin David Jones replied to =?Utf-8?B?THVjeXNreWU=?= on 9 Jun 2004 |
Hi again :-)
repair option...and I'm quite certain that I looked through every option
available on the disk.
Perhaps its best to do a fresh install.
You can ease the work by using the
Files and Settings Transfers Wizard
on the CD
it stalls each and every time at the same file count (14297) while scanning
for Winpup32. I tried it in safe mode as well...it scans fewer files but
completes the scan with no real issues.
Make sure you UPDATE before scan...
Quentin
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Archived message: empty device manager... (Microsoft Win XP)
