error message help

message from =?Utf-8?B?RGFuaWVs?= on 1 Jun 2004
hi,

I am running windows xp on athlon 2000+ system. Everytime i connect to the internet i receive a error which reads "C:\Docume~1\Safeh\Locals~1\Temp\Surfai~1.exe". This is really ennoying the error comes in black screen with a little white square moving about. Any help will be greatly appreciated. Thanks :)
 
roger replied to =?Utf-8?B?RGFuaWVs?= on 01 Jun 2004
Hi Daniel,

From:
http://forums.webactivemagazine.co.uk/thread.jsp?forum=11&thread=30775

This may be related to having Surfairy installed (although Surfairy
may not be the root cause). This is preinstalled on Packard-Bell PCs.
You might like to try removing it as explained in 'Cannot Print in
Internet Explorer if Surfairy Is Installed':
http://support.microsoft.com/?kbid=811165
Quote: "To resolve this problem remove Surfairy. To do so, follow
these steps:"

Also perform a scan looking for malware using updated ad-aware and
spybot:
Ad-aware
http://www.lavasoftusa.com/support/download/

Spybot S&D
http://www.safer-networking.org/index.php?lang=en&page=download

Good luck
 

Archived message: error message help (Microsoft Windows XP)
 
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