XP Pro won't complete upgrade process

message from =?Utf-8?B?cnB3?= on 2 Jun 2004

Hello,

I just bought a new PC that came with pre-installed XP home. I tried to upgrade to Pro and the process is interupted and restarts itself at step 4, like ten times in a row with no one even touching the PC. Installing Pro as a new installation wipes out all of the other pre-installed stuff. There is no audio device, and trying to run another program installation will sometimes completely lock up the PC to where even task manager is not available.

Is there some trick to getting the upgrade to get through it's step 4?

Short of that, is there some instruction on which files to copy off the Pro CD to the HD, how to change the registry, etc. so that XP will run in Pro mode and I won't have to wipe all the OEM software?

TIA

rpw

=?Utf-8?B?cnB3?= replied to =?Utf-8?B?cnB3?= on 7 Jun 2004

FINALLY! Located this in another users post. Describes my problem exactly - heck, there's even a MS Knowledge Base article on it.

Windows XP SP1 Installation Stops Responding with About 34 Minutes Remaining
http://support.microsoft.com/default.aspx?scid=kb;en-us;815319&Product=winxp

I wish I would've know about this link 5 days ago.

=?Utf-8?B?QUFBQVJSUlJHR0dHSEhISCEhISE=?= replied to =?Utf-8?B?cnB3?= on 3 Jun 2004

Hey guys, just trying to keep this near the top of the 'newest posts' list until I get an answer from someone other than myself.

Again, sorry about the whining, but this waiting for SOMEONE to answer is bogus, man. I'm sure that this thread has been reviewed by at least one expert. So even if that one expert were to say "never heard of this...can't help you." that would get me off onto another track (like getting a refund?).

rpw

=?Utf-8?B?cnB3?= replied to =?Utf-8?B?cnB3?= on 3 Jun 2004

Hmmm, it's been almost 18 hours since the original post and about 60 other new posts have been added to the NG - many of which have been answered. Maybe by adding to the thread this will stay near the top of the 'newest posts' list and one of the experts (MVP's or MS Suppport people?) will be able to offer an answer (even if it's "Sorry, bud, you're SOL - can't be fixed!").

Sorry to be whining about this, but I just want to upgrade from Home to Pro and software cannot do the job it is supposed to do. Can anyone help?

Archived message: XP Pro won't complete upgrade process (Microsoft Win XP)