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XP Fax and Calling Card |
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| message from =?Utf-8?B?U3BhY2VDYWRldA==?= on 1 Jun 2004 |
I've seen several mentions about troubles with XP Fax and dialing rules, but nothing that has helped solve my problem. When using the XP Fax program, the dialing rules seem to be ignored. I am running XP Pro, but with a single user setup (admin). I have configured the dialing rules to use a calling card for long distance calls, but when I fax it always tries to dial direct (ignoring the dialing rules). I've tried a few different configurations, and have been looking online for some remedy, but have yet to find something that works. I would prefer to keep everything integrated, and not have to get a different fax program with its own rule base. Is there something that I'm missing? Thanks in advance for your help.
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| =?Utf-8?B?U3BhY2VDYWRldA==?= replied to roger on 1 Jun 2004 |
Thank you for such a swift reply. Looking at my post, I notice that I should have included a bit more info. I had seen the requirement for using the canonical form, but since I use the wizard, the destination number is entered in this form. However, I had not thought about the calling card access number. This number is NOT in canonical form currently. Perhaps this is the problem. Now, do I need to enter the +1 section of the number, or does having a dialing rule which adds the 1 for the proper area code (800 in this case) sufficient? I will definately give this a try tonight (home machine problem). Thanks again!
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| roger replied to =?Utf-8?B?U3BhY2VDYWRldA==?= on 01 Jun 2004 |
You're welcome, SpaceCadet :)
Try it first with the dialing rule.
On Tue, 1 Jun 2004 11:11:12 -0700, "SpaceCadet"
<anonymous@discussions.microsoft.com> wrote:
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| =?Utf-8?B?U3BhY2VDYWRldA==?= replied to roger on 2 Jun 2004 |
Okay, now I remember why the calling card access number wasn't in canonical form - the input field for the access number accepts ONLY numbers and spaces (no parentheses or dashes). Anyway, tried a couple different spacing formats, but still no joy. The long distance dialing rule for using a calling card is NOT used and the destination number is attempted. Interestingly enough, the dialing rule for ten digit dialing IS followed, but the calling card rule is NOT. Any ideas?
Thanks again!
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| =?Utf-8?B?U3BhY2VDYWRldA==?= replied to roger on 4 Jun 2004 |
OKAY! Well, I've got it working now. I was checking through the registry and noticed that the "access number for long distance" field was blank. The field is filled out on the "Calling Card" tab, but this does not change the registry. So, I modified the registry directly and found that the "To access an outside line for long distance calls..." needed to be completed with the calling card access number. Not really very intuitive, but now its finally working as desired.
Thanks for the helpful hints!
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| C.Joseph Drayton replied to =?Utf-8?B?U3BhY2VDYWRldA==?= on 04 Jun 2004 |
Hi SpaceCadet,
What key was it that you modified?
Ciao . . . C.Joseph
That which a man buys to cheaply . . .
He esteems to lightly
SpaceCadet wrote:
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| =?Utf-8?B?U3BhY2VDYWRldA==?= replied to C.Joseph Drayton on 7 Jun 2004 |
Sorry I didn't respond sooner, I hadn't checked this thread lately. Anyway, my final fix was in updating the "To access an outside line for long-distance calls, dial:" field under the "General" tab for the dialing rules. I had errantly believed that filling out the access number within the calling card field would be all that was needed. However, the access number under the calling card field didn't seem to do anything, rather it was the corresponding field mentioned above which actually handled dialing the number. It still seems a little odd to me that it shouldn't work either way, but -hey, it works for me now.
Hope this helps!
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| C.Joseph Drayton replied to =?Utf-8?B?U3BhY2VDYWRldA==?= on 07 Jun 2004 |
Hi SpaceCadet,
I just tried your suggestion, and it still is not dialing the calling card number. It goes straight to the number I am trying to
fax to.
Ciao . . . C.Joseph
That which a man buys to cheaply . . .
He esteems to lightly
SpaceCadet wrote:
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| =?Utf-8?B?U3BhY2VDYWRldA==?= replied to C.Joseph Drayton on 8 Jun 2004 |
Sorry that what helped me hasn't helped you. There are a few other posts dealing with faxing with a calling card - using the international form (canonical) for the desired number, etc. The number you are dialing is a long-distance number that is not handled by any of the other dialing rules? It sounds like your problem is the same as what I was experiencing before. I wish you luck in finding a solution.
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| anonymous replied to C.Joseph Drayton on 8 Jun 2004 |
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| roger replied to =?Utf-8?B?U3BhY2VDYWRldA==?= on 04 Jun 2004 |
You're welcome, SpaceCadet :-)
Glad you got it working.
On Fri, 4 Jun 2004 06:46:02 -0700, "SpaceCadet"
<anonymous@discussions.microsoft.com> wrote:
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