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Virus help please |
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| message from MIke on 31 May 2004 |
Well my other computer has a virus, whenever I start
windows a window comes up and says "cannot find
Servlet32.exe and then 4 windows pop up after that
sayingcannot load or run servlet32.exe Cause of this I
cannot ctrl alt deleate or use reg setup it says it is
blocked by administrator when I am the only account and
it is admin...Virus scans don't get rid of it and i
searched on the net I cannot find anything of help!
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| Ashokan Achari [MSFT] replied to MIke on 02 Jun 2004 |
Hi,
Well my other computer has a virus, whenever I start windows a window comes
up and says "cannot find Servlet32.exe and then 4 windows pop up after that
sayingcannot load or run servlet32.exe Cause of this I cannot ctrl alt
deleate or use reg setup it says it is blocked by administrator when I am
the only account and it is admin...Virus scans don't get rid of it and i
searched on the net I cannot find anything of help!
SOLUTION:
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Are you able to right click task bar select Task manager ?
Please end the task of the files like crrscr32.exe or/and servlet32.exe.
Are able to run msconfig from Start -> Run ? If yes please select the
startup tab or services and see if the offending item is there.
Please copy the lines to a text editor like notepad and save the file as
fix.reg. Then double click the file.
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Archived message: Virus help please (Microsoft Win XP)
