Unable to Setup VPN Network Connection in Windows XP Pro

message from James Wendt on 09 Jun 2004

Hello all!

I think that I've tried everything and I'm stumped. I've tried starting all
of these services with no luck and I'll be happy to give you even more
information if you need it.

You may respond directly to the group or to my e-mail (may be best to
respond to my e-mail since the groups get get pretty busy)

I was unsure of where to stick this request for help, so I dropped it into
the groups that seemed close.

I have Windows XP Pro and it is running beautifully in all respects but I am
unable to setup a VPN network connection without receiving an error.

Here are the steps I take:

1. Open "Network Connections
2. Click "Create a new connection"
3. Click "Next" and then choose "Set up an advanced connection" and then
click "Next"
4. Choose "Accept incoming connections" and click "Next"

At this point, the computer sits braindead for a minute or two with the
"Next" button visually still pushed.

After a few minutes, I get a message box stating:

"Incoming Connections depend on the Routing and Remote Access service which
was unable to start. For more information, check the system event log."

The Even Log show the following events in order:

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7035
Date: 6/9/2004
Time: 11:37:06 AM
User: APTIVA\Jim
Computer: APTIVA
Description:
The Routing and Remote Access service was successfully sent a start control.

Carey Frisch [MVP] replied to James Wendt on 9 Jun 2004

1. Open XP's "Help and Support Center".
2. In the Search box type: VPN , and hit enter.
3. Click on "Make a VPN Connection" and follow the instructions.

If the above does not work, then go to
Start > Run and type: MSCONFIG , and hit enter.
Click on the General tab, place a check next to
"Normal Startup", click apply and reboot. Then
repeat the VPN installation instructions.

Steve Riley [MSFT] replied to James Wendt on 9 Jun 2004

Are you trying to set up a VPN client connection? Or do you want to set up a
VPN server?

Windows XP Pro cannot act as a VPN server.

Sooner Al replied to Steve Riley [MSFT] on 9 Jun 2004

http://www.microsoft.com/resources/documentation/Windows/XP/all/reskit/en-us/prcg_cnd_dbem.asp

http://www.microsoft.com/resources/documentation/Windows/XP/all/reskit/en-us/prcg_cnd_lmno.asp

http://www.onecomputerguy.com/networking/xp_vpn_server.htm

How I access my XP Pro PPTP VPN server with a PocketPC...

http://members.cox.net/ajarvi/WM2003/WM2003PPTPVPN.html

Steve Riley [MSFT] replied to Sooner Al on 9 Jun 2004

OK, you got me, I forgot about that. :)

James W. replied to Steve Riley [MSFT] on 11 Jun 2004

Steve,

This could explain why it's not working, but then why does it appear that
you are given all of the settings necessary to setup a VPN server?

(Just asking)

Jim

"Steve Riley [MSFT]" <steriley@microsoft.com> wrote in message
news:uuVtFkkTEHA.808@tk2msftngp13.phx.gbl...

Steve Riley [MSFT] replied to James W. on 10 Jun 2004

My fault, I was wrong, I forgot that XP Pro *does* let you set up a VPN
server.

Steve
steriley@microsoft.com

"James W." <jimw@nextsoft.com> wrote in message
news:emayc.11185$Fd.8879@twister.rdc-kc.rr.com...

Kelly replied to James W. on 10 Jun 2004

Hi,

Dial-Up Modem or PPPoE is Unavailable (Line 87)
http://www.kellys-korner-xp.com/xp_tweaks.htm

To use the Regedit: Save the REG File to your hard disk. Double click it
and answer yes to the import prompt. REG files can be viewed in Notepad by
right clicking on the file and selecting Edit.

Standard Checkpoints:

Go to Start/Administrative Tools/Services. Set these three to "Automatic":
Remote Access Connection Manager, Remote Access Auto Connection Manager,
Telephony.

Cannot Load Remote Access Service Connection Manager" Error Message When You
Create Network Connection
http://support.microsoft.com/default.aspx?kbid=330163

Sooner Al replied to James Wendt on 9 Jun 2004

Look at this KB article...

http://support.microsoft.com/default.aspx?scid=kb;[LN];Q299013

Event ID: 20103
Source RemoteAccess
Type Error
Description Unable to load C:\WINNT\System32\iprtrmgr.dll.
Comments Adrian Grigorof
See Q299013 for the troubleshooting procedure for one of these events.

From a newsgroup post: "I fixed this by removing and reinstalling TCP/IP."
Another post says: "This was resolved by disabling RRAS, enabling and reconfiguring it."

Reinstall the latest service pack after such action.
Links Q299013

Archived message: Unable to Setup VPN Network Connection in Windows XP Pro (Microsoft WinXP)