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Scanner problems |
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| message from dru on 6 Jun 2004 |
I installed an Epson CX5400 and I cannot scan anything - error I get is to
please install the supported Twain Drivers.
I downloaded drivers from Epson site but still keep getting this error.
Any ideas?
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| Will Denny replied to dru on 6 Jun 2004 |
Hi
Did you disconnect the device first and then install the drivers?
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| dru replied to Will Denny on 6 Jun 2004 |
Hi: Thanks
I uninstalled printer/scanner - per epson directions, reinstalled then
connected to computer.
found driver updates after and installed with printer connected.
disconnected printer and redownloaded drivers and reconnected - same
problem.
I am thinking of starting from the uninstall again - and not reconnecting
until after the drivers are in again - and see what happens - maybe it is
very fussy about the order\
will try later
"Will Denny" <willdenny@mvps.org> wrote in message
news:u3zNLu4SEHA.3720@TK2MSFTNGP10.phx.gbl...
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Archived message: Scanner problems (Microsoft Windows XP)
