Re: Can't install Windows XP SP1 or SP1a

message from roger on 31 May 2004
Hi Debbie,

- From Start > Run > msconfig disable third-party utilities, such as
Download Accelerator.
- Verify that the date and hour of the system is correct.
- from Control Panel > Internet Options, delete Temporary Internet
Files, cookies and History.
- From IE > Tools > Internet Options > Advanced options tab, verify
that you have unchecked the option to verify revocation of server
certificates.
- From IE > Tools > Internet Options, click in language and verify
that you have defined the language of your operating system.
- Delete the folder 'catroot2' which is in \Windows\System32
- Reboot the system and try to update from Windows Update.

Also, visit http://www.kellys-korner-xp.com/top10faqs.htm and scroll
down to "Why Can't I Download Updates" for additional troubleshooting
ideas.

Good luck
 

Archived message: Re: Can't install Windows XP SP1 or SP1a (Microsoft Windows XP)