| | |
|
|
|
Photoshop CS upgrade fails to complete |
|---|
| message from Alan on 8 Jun 2004 |
I am upgrading PS 6 to PS CS. I am the administrator for XP on this
PC. Compaq P4 with one gig RAM. Plenty of hard drive space. The
Error Code: -5003 : 0x5
Error Information:
PAPP:Adobe Photoshop CS and ImageReady CS
PVENDOR:Adobe http://www.adobe.com
PGUID:EFB21DE7-8C19-4A88-BB28-A766E16493BC
$7.1.100.1248
@Windows XP Service Pack 1 (2600) IE 6.0.2800.1106
|
| Edward W. Thompson replied to Alan on 9 Jun 2004 |
Have you tried to install it when in "safe mode"? It is possible there is
some "conflict" with another program that maybe running in the background.
"Alan" <akushnir@comcast.net> wrote in message
news:773ba926.0406081919.1131ca8a@posting.google.com...
|
| Alan replied to Edward W. Thompson on 10 Jun 2004 |
Thanks for your suggestion. Safe mode is one of the thing the adobe
tech had me try. The same error appeared in safe mode. I just forgot
to list it. I'm reluctant to reformat and reinstall everything because
of the amount of work involved and the possibility that this is
somehow not software related (I am not suggesting evil spirits,
however).
Alan
"Edward W. Thompson" <thomeduk1@btopenworld.com> wrote in message news:<OIsYG4eTEHA.3752@TK2MSFTNGP12.phx.gbl>...
|
| Edward W. Thompson replied to Alan on 10 Jun 2004 |
The next thing to "try" I suppose is to do a WINXP "repair" using the
install disk. Bit of a nuisance as you will then need to download and
reinstall all the MS updates if the PS install is successful. If it isn't
you could create an image beforehand and reinstall that.
Your problem appears to be software related and as you have tried an install
in Safe Mode it looks as if the OS is suspect.
"Alan" <akushnir@comcast.net> wrote in message
news:773ba926.0406100644.6f74e21d@posting.google.com...
news:<OIsYG4eTEHA.3752@TK2MSFTNGP12.phx.gbl>...
|
| Alan replied to Edward W. Thompson on 10 Jun 2004 |
I have not had the pleasure of doing a WINXP 'repair' using the
install disk. What does this involve, or where could I find
information about this process? I assume it will leave my applications
and data intact.
Alan
"Edward W. Thompson" <thomeduk1@btopenworld.com> wrote in message news:<uUa2NvvTEHA.1764@TK2MSFTNGP10.phx.gbl>...
|
| Edward W. Thompson replied to Alan on 11 Jun 2004 |
Yes, your data and applications will be OK. The only "problem" is the
repair will return WINXP to the state it was when installed from the CD,
that is all the updates will be over written and will need to be downloaded
and reinstalled.
As far as the procedure is concerned, you can search for the "repair
procedure" on Google but it is essentially straight forward. Boot the
system from the CD, this will require going into the BIOS and changing the
boot order to CD first instead of either "A" or "C" drive. After you have
booted from the CD follow the menu as if you were going to install WINXP and
you will be given the option to do a repair. After the repair change the
boot order back to where it was.
Good luck.
"Alan" <akushnir@comcast.net> wrote in message
news:773ba926.0406101129.3b29c5cb@posting.google.com...
news:<uUa2NvvTEHA.1764@TK2MSFTNGP10.phx.gbl>...
|
|
Archived message: Photoshop CS upgrade fails to complete (Microsoft WinXP)
