Outlook 2002 not recieving new Exchange mail until I click on program.

message from Noozer on 06 Jun 2004

Hello!

Outlook 2002 v10.6515.6626 SP 3 on Windows XP Pro SP1.

I can sit with no programs running except for Outlook and watch the screen
do nothing. If I click somplace on Outlook, such as a folder or any message
EXCEPT the one in the preview pane, Outlook will suddently recieve all the
email that I have been sent since the last time I clicked on the program.
This could be five minutes or 30 minutes... I do not recieve any mail until
I actually click on Outlook. I'm connecting to an Exchange server on our LAN
and I'm always connected.

Can someone suggest why this may be happening? Is there any way to alter the
amount of time Outlook waits to check the Exchange server for updates?

Thanks!

Noozer replied to Noozer on 06 Jun 2004

I may have found the answer... We'll have to wait and see if it works.

http://support.microsoft.com/default.aspx?scid=kb;en-us;815052&Product=ol2002

Basically, XP firewall won't allow the server to tell the client when there
is new mail.

Of course, in true Microsoft fashion, they don't tell you what ports may be
involved.

Noozer replied to Noozer on 06 Jun 2004

http://support.microsoft.com/default.aspx?scid=kb;en-us;815052&Product=ol2002

Just to let you all know, this fixed it...

I'd still like to know what to do with the firewall. I hate having it
completely disabled.

Lanwench [MVP - Exchange] replied to Noozer on 6 Jun 2004

The Internet Connection Firewall in XP is designed to be run on
Internet-facing connections only, not LAN connections. If you need a desktop
firewall product there are others out there that might be easier for you t
configure.

I'd hope your whole network was also protected by a good firewall at the
perimeter...

Noozer wrote:
http://support.microsoft.com/default.aspx?scid=kb;en-us;815052&Product=ol2002

Archived message: Outlook 2002 not recieving new Exchange mail until I click on program. (Microsoft WinXP)