New Blank Document Problem in Ms Word

message from =?Utf-8?B?R2Vvcmdl?= on 1 Jun 2004

I'm using WindowsXp Home edition. When I bring up Ms Word, it opens into a unexpected content, its a document that I made several weeks back. If I click on New Blank Document Icon, it brings up this same document again. If I open up another document, it will open alright, but if I click on the New Blank Document, this old document will come up again. I believe my New Blank Document is corrupt (not sure). The rest of Ms word seems to be working alright. I've already have remove Ms Word completely in Control Panel, Add /Remove and then install it again. This did not work. Anybody got any ideas?

roger replied to =?Utf-8?B?R2Vvcmdl?= on 01 Jun 2004

Hi George,

Check this page:
http://word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm

Good luck, hope this helps

D.Currie replied to =?Utf-8?B?R2Vvcmdl?= on 1 Jun 2004

unexpected content, its a document that I made several weeks back. If I
click on New Blank Document Icon, it brings up this same document again. If
I open up another document, it will open alright, but if I click on the New
Blank Document, this old document will come up again. I believe my New Blank
Document is corrupt (not sure). The rest of Ms word seems to be working
alright. I've already have remove Ms Word completely in Control Panel, Add
/Remove and then install it again. This did not work. Anybody got any ideas?

Search for a file called normal.dot and delete it.

Archived message: New Blank Document Problem in Ms Word (Microsoft WinXP)