New Browser gives LSA Shell popup then freezes up

message from grnjns on 6 Jun 2004
New (used pc) with WindowsXP Professional. Finally got MSN8 and got
online. I immediately get a pop-up saying I have a problem and that
Windows will shut down and then come back up, but if I don't log off
immediately it freezes up. Have run several AV programs, I assume I
need the Windows updates but it shuts down within a minute.

Two Questions:

Since I did not buy the WindowsXP Professional and do not have the disc,
(it came installed), can I get the free update disc from MSN?

Any tips on what I can do?

Tom Greene
 
Kaylene aka Taurarian replied to grnjns on 7 Jun 2004
You may have the Sasser virus

Links about the virus:
http://www.microsoft.com/security/incident/sasser.asp
http://www.updatexp.com/sasser-worm.html
http://www3.telus.net/dandemar/sasser.htm

To stop shutdown, click Start, click Run and type: shutdown -a
then click OK.

Removal tools available here:-
http://us.mcafee.com/virusInfo/default.asp?id=description&virus_k=125008
http://securityresponse.symantec.com/avcenter/venc/data/w32.sasser.worm.html
http://securityresponse.symantec.com/avcenter/venc/data/w32.sasser.b.worm.html

For technical details on Sasser and manual steps to remove
http://www.microsoft.com/technet/security/alerts/sasser.mspx

<grnjns@webtv.net> wrote in message
news:28172-40C38D5A-250@storefull-3158.bay.webtv.net...
 
grnjns replied to Kaylene aka Taurarian on 6 Jun 2004
The first time I try to get online..... (bless them for they know not
what they do) I get a Sasser Worm. Whew, you are an Angel!!!!

I put your post in a webtv page and emailed it to the pc. A great walk
thru, everything seems to work now. I viewed some of my webtv pages. I
was all day with this, coulda been a month without you. Thank you so
much.

Tom Greene
 

Archived message: New Browser gives LSA Shell popup then freezes up (Microsoft XP)