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I need help with the worm....possibly a different virus |
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| message from =?Utf-8?B?U2hlZmY=?= on 7 Jun 2004 |
My PC was infected with one of the Sasser worms (I think....I'm pretty sure) and I followed all the steps from the microsft homepage, downloaded the removal tool and that's where my problem lies. The steps I took stoped my PC from shutting down however, any time I try to install the tool it gets about halfway down and closes(no mater what I do) then I can't finish the removal process. I've tried downloading and opening it, runing it from the download, saveing it in different places, nothing works it keeps closeing. Also if I try and use Norton, I can open it fine but when I select "scan for viruses" it closes as well.
Does anybody know how to correct this problem or at least point me in the right direction?
I would greatly appreciate it
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| Gazzaa replied to =?Utf-8?B?U2hlZmY=?= on 8 Jun 2004 |
1. disable system restore on all drives
2. reboot computer in safe mode
3, run worm removal tool
4.restart in normal mode if tool says all traces removed
5 enable system restore on all drives
6. kick back with a drink
"Sheff" <sbro748082@yahoo.com> wrote in message
news:8DA5A822-0F8E-485D-91E2-745E1948B993@microsoft.com...
sure) and I followed all the steps from the microsft homepage, downloaded
the removal tool and that's where my problem lies. The steps I took stoped
my PC from shutting down however, any time I try to install the tool it gets
about halfway down and closes(no mater what I do) then I can't finish the
removal process. I've tried downloading and opening it, runing it from the
download, saveing it in different places, nothing works it keeps closeing.
Also if I try and use Norton, I can open it fine but when I select "scan for
viruses" it closes as well.
right direction?
|
| Will Denny replied to =?Utf-8?B?U2hlZmY=?= on 7 Jun 2004 |
Hi
Try the deletion from Safe Mode.
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| =?Utf-8?B?SGF3aw==?= replied to Will Denny on 7 Jun 2004 |
First try macafee's free scan. If that doesn't work, download and install a program called AVG (easy to find). Only antivirus program to rate 100% success in finding viruses and worms.
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| Anonymous replied to =?Utf-8?B?U2hlZmY=?= on 7 Jun 2004 |
Go to
http://securityresponse.symantec.com/avcenter/venc/data/w32.sasser.worm.html.
Sincerely,
Anonymous
========================================
"Sheff" <sbro748082@yahoo.com> wrote in message
news:8DA5A822-0F8E-485D-91E2-745E1948B993@microsoft.com...
sure) and I followed all the steps from the microsft homepage, downloaded
the removal tool and that's where my problem lies. The steps I took stoped
my PC from shutting down however, any time I try to install the tool it gets
about halfway down and closes(no mater what I do) then I can't finish the
removal process. I've tried downloading and opening it, runing it from the
download, saveing it in different places, nothing works it keeps closeing.
Also if I try and use Norton, I can open it fine but when I select "scan for
viruses" it closes as well.
right direction?
|
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Archived message: I need help with the worm....possibly a different virus (Microsoft Windows XP)
