Help me please!!!!!!!!!! my computer has a virus (Microsoft Win XP)

Help me please!!!!!!!!!! my computer has a virus
message from =?Utf-8?B?c29uZ2JpcmQ=?= on 5 Jun 2004
i can't even keep my computer online long enough to download what I need...nor do i know what i need. I know i need to redownload internet explorer..but can't even find the link fast enough...can someone please help me. I have already downloaded an antivirus..but i can't even run the anti virus because i need to upgrade it first...please help me know what to do

roger replied to =?Utf-8?B?c29uZ2JpcmQ=?= on 05 Jun 2004

Go to Start > Run and type
shutdown -a (press enter)
This will stop the countdown and give you time to troubleshoot.

The stinger tool helps in detecting and
cleaning the Sasser worm.
http://vil.nai.com/vil/stinger/

What You Should Know About the Sasser Worm and Its Variants
http://www.microsoft.com/security/incident/sasser.asp

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp

A tool is available to remove the Sasser worm variants
http://support.microsoft.com/default.aspx?scid=kb;en-us;841720

Download this update
Microsoft Security Bulletin MS04-011
Security Update for Microsoft Windows (835732)
http://www.microsoft.com/technet/security/bulletin/MS04-011.mspx

Enable your firewall.

MORE ON SECURITY:

Three steps you can take to improve your computer's security:
http://www.microsoft.com/security/protect/

321050 Description of a Personal Firewall
http://support.microsoft.com/?id=321050

Good luck

=?Utf-8?B?c29uZ2JpcmQ=?= replied to =?Utf-8?B?c29uZ2JpcmQ=?= on 5 Jun 2004

Ok..what shall I do next? I have ran the stinger and it detected and deleted the blaster virus. As soon as I came online though the LSA shell message has come up and I know it is still going to shut me down. What will be my next step? Do I need to download Internet Explorer again? If I do...could u please give me the link..as my computer shuts down so quickly I don't even have time to loook for it. Thanks so much for your help so far.

Navin R. Johnson replied to =?Utf-8?B?c29uZ2JpcmQ=?= on 06 Jun 2004

Ok. As soon as you get the shutdown message click 'Start' then 'Run'
then type 'shutdown -a' then click OK. This aborts the shutdown process
and should allow you to do the critical updates you need. Good luck.

NRJ

roger replied to =?Utf-8?B?c29uZ2JpcmQ=?= on 05 Jun 2004

Hi,

When the windows about the shutdown pops up
go to Start > Run
and type
shutdown -a

This will give you time to troubleshoot, or
double-click the date in the left side,
a clock will come up, set the year back to 2003
click apply.
This will also give you time to troubleshoot.

It is important that you enable your firewall
HOW TO: Enable or Disable Internet Connection Firewall in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q283673

What You Should Know About the Sasser Worm and Its Variants
http://www.microsoft.com/security/incident/sasser.asp

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp

A tool is available to remove the Sasser worm variants
http://support.microsoft.com/default.aspx?scid=kb;en-us;841720

Download this update
Microsoft Security Bulletin MS04-011
Security Update for Microsoft Windows (835732)
http://www.microsoft.com/technet/security/bulletin/MS04-011.mspx

MORE ON SECURITY:

Three steps you can take to improve your computer's security:
http://www.microsoft.com/security/protect/

321050 Description of a Personal Firewall
http://support.microsoft.com/?id=321050

http://support.microsoft.com/?kbid=318378
How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows XP

Good luck

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