Help:Remote Procedure Call (RPC) service error, Forced to Shut Down often times

message from Chriz on 11 Jun 2004

My system often forces me to shut down
OS:WIN XP PROF

This system is shutting down. Please save all work progress and log off. Any
unsaved changes will be lost. This shutdown was initiated by NT
AUTHORITY\SYSTEM Time before shutdown: 00:01:00 Message: Windows must now
restart because the Remote Procedure Call (RPC) service terminated
unexpectedly

Question:
Why? How to solve this?
Anyone please help me out!

Will Denny replied to Chriz on 11 Jun 2004

Hi

http://www3.telus.net/dandemar/sasser.htm

Courtesy of MVP Jupiter Jones.

roger replied to Chriz on 11 Jun 2004

Hi,

Enable your firewall:
HOW TO: Enable or Disable Internet Connection Firewall in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q283673

Go to start > Run
and type
shutdown -a (press enter)
To stop the countdown

What You Should Know About the Sasser Worm and Its Variants
http://www.microsoft.com/security/incident/sasser.asp

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp

A tool is available to remove the Sasser worm variants
http://support.microsoft.com/default.aspx?scid=kb;en-us;841720

The stinger tool helps in detecting and
cleaning the Sasser worm.
http://vil.nai.com/vil/stinger/

Download this update
Microsoft Security Bulletin MS04-011
Security Update for Microsoft Windows (835732)
http://www.microsoft.com/technet/security/bulletin/MS04-011.mspx

Enable your firewall.

MORE ON SECURITY:

Three steps you can take to improve your computer's security:
http://www.microsoft.com/security/protect/

321050 Description of a Personal Firewall
http://support.microsoft.com/?id=321050

Bruce Chambers replied to Chriz on 11 Jun 2004

Greetings --

If you connected the PC to the Internet without having first
enabled a firewall, without having first installed an antivirus
application with current virus definition files, and before installing
the KB828471 Hotfix, you're very likely to get infected from any of
the thousands of PCs on the Internet that are constantly broadcasting
the Blaster and/or Welchia worms. It only takes a few seconds of
exposure.

To stay on-line long enough to get the necessary updates, patches,
and removal tools, click Start > Run, and enter "shutdown -a" when the
next RPC countdown begins. This will abort the shut down. Also, make
sure you've enabled a firewall before starting, to preclude any more
intrusions while getting the updates/patches/tools.

MS04-012 Cumulative Update for Microsoft RPC-DCOM
http://support.microsoft.com/default.aspx?scid=kb;en-us;828741

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp

W32.Blaster.Worm a.k.a. W32/Lovesan.Worm
http://www.symantec.com/avcenter/venc/data/w32.blaster.worm.html

W32.Blaster.Worm Removal Tool
http://www.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html

W32.Welchia.Worm a.k.a. W32/Nachi.Worm
http://securityresponse.symantec.com/avcenter/venc/data/w32.welchia.worm.html

W32.Welchia.Worm Removal Tool
http://www.symantec.com/avcenter/venc/data/w32.welchia.worm.removal.tool.html

McAfee AVERT Stinger
http://us.mcafee.com/virusInfo/default.asp?id=stinger

Bruce Chambers

Archived message: Help:Remote Procedure Call (RPC) service error, Forced to Shut Down often times (Microsoft WinXP)