Please help me with a form

message from teklaml on 25 Jul 2004
I am very frustrated . i can't get the form to work now. please help me. I
just want you to put in an email and get a thank you response. the e-mail is
submitting properly but i don't get the thank you response.

i get an oops page which i guess is a 404.

could you please help me? the site is www.kidsgroupinc.com

thanks

<form action="/cgi/gdform.cgi" method="post" name="form1>
<input type="hidden value="Email Submission">
<input type="hidden" name="redirect"
value="http://www.kidsgroupinc.com/submit.htm"
<input type="hidden" name="recipient" value="mail@kidsgroupinc.com">
E-Mail:
<input type="text" name="email"
onBlur="MM_validateForm('q','','NisEmail','email','','NisEmail');return
document.MM_returnValue">

<input type="submit" name="submit" value="submit">

</form>
 
Alan replied to teklaml on 25 Jul 2004
suggestion- resize/optimize the graphic on the top frame.
It's 242k, but displayed at a tiny size.
There are many other images that are huge file sizes.
If you have Fireworks- right-click on the images in Design view of dw, and
pick "optimize in Fireworks" See the f1 help files for dw/fw

What is the url address to THIS form?

The action you show in the code: http://www.kidsgroupinc.com/cgi/gdform.cgi
does NOT exist on the server- there is no script there.
That is the 404.
Where did you get the information to use that as the action of the form?

Is gdform.cgi something you've tried to install- Or is it a system-wide
script the host has pre-installed? If the later- triple check the host's
instructions on using the script.
 
Murray *TMM* replied to teklaml on 25 Jul 2004
Ask your host for help. That's why you pay them.

Or read the instructions for how to use this perl script -
<form action="/cgi/gdform.cgi"

Or are you certain you have uploaded this file - submit.htm?
 
Alan replied to Murray *TMM* on 25 Jul 2004
have found out one thing-

http://www.kidsgroupinc.com/cgi/GDForm.cgi

so the form's action should be
/cgi/GDForm.cgi

note- you are on a casE-senSitive linux server.

but it isn't set up correctly, or needs to have it's permissions set to 755
so it will execute. it's showing a 500 server error when the script itself
is called. Did the instructions for the script say to chmod it?
(and.... Are there instructions for this script? If yes- WHERE would they
be?)

Are you hosting with godaddy?
Or with a different hosting company?
Does your account allow php?
 
Murray *TMM* replied to Murray *TMM* on 25 Jul 2004
Fireworks has nothing to do with your problem. You do not need it.

Murray --- ICQ 71997575
Team Macromedia Volunteer for Dreamweaver
(If you *MUST* email me, don't LAUGH when you do so!)
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