Fatal Exception Error

message from Hickoryuwcd on 21 Jul 2004
Using Dreamweaver MX on WIndows XP Pro, I try to open Dreamweaver and encounter
Fatal Exception Error nine times out of ten.
I've reinstalled several times, downloaded patches, I'm at wit's end and I'm
using Dreamweaver 4.0 until this issue is resolved.
 
Murray *TMM* replied to Hickoryuwcd on 21 Jul 2004
Diagnosing such problems is very hard without complete information about
your computer and its operating environment. Can you please tell me -

0. When you right click on the DW executable (dreamweaver.exe), then select
Properties > Version, what is the version number you see in the properties
panel?
1. What is your OS? - WXPPro
2. What is your AntiVirus?
3. Is your AntiVirus doing realtime protection?
4. What is your Firewall?
5. What other background programs are running?
6. What Dreamweaver extensions do you have installed?
7. Are you *running* DMX from a network shared drive?
8. Where are your 'local' files? Are they on a network shared drive?
9. Have you ever been able to run DMX or is this a recent failure?
10. Does this only seem to happen with certain files/sites?
11. Does recreating the site cache (SITE | Recreate Site Cache) help?
12. Are you using *any* OS-improving utilities like "TweakUI" for example?
13. Are you logging on as an ADMINISTRATOR, or do you have admin
privileges?
 

Archived message: Fatal Exception Error (Macromedia Dreamweaver Web Design)