Dreamweaver crashing

message from Rhianna on 15 Jul 2004
Hi

I am running Dreamweaver MX on a Windows98 computer.
I am currently trying to create html pages using CSS.
Whenever I try to insert a navigation bar into the current page I am
working on, Dreamweaver crashes and I get this prompt:

DREAMWEAVER caused an invalid page fault in
module KERNEL32.DLL at 0177:bff87ede.
Registers:
EAX=c0030930 CS=0177 EIP=bff87ede EFLGS=00010206
EBX=013ffbc4 SS=017f ESP=012ffff0 EBP=0130005c
ECX=01300210 DS=017f ESI=817a88c8 FS=4b37
EDX=bff76855 ES=017f EDI=01300238 GS=0000
Bytes at CS:EIP:
53 56 57 8b 30 83 7d 10 01 8b 4e 38 89 4d f8 75
Stack dump:

Does anyone have any suggestions for me at all as to how I can stop
this problem and avoid it in the future? Dreamweaver is turning into
a nightmare. Thank you for any advice.

~Cheers~
Rhianna
http://www.rhianna.uni.cc/
http://www.pipeline.com/~rhianna
 
Murray *TMM* replied to Rhianna on 15 Jul 2004
By the way, one other thing to do - when you check System Resources -

System Resources is what you see when you do

START | Settings > Control Panel > System > Performance Tab

- what value do you see?
 
Rhianna replied to Murray *TMM* on 15 Jul 2004
Memory: 128.0 MB of RAM
System Resources: 73% Free
File System: 32-bit
Virtual Memory: 32-bit
No Disk Compression
No PC CARd sockets are installed

I have a suspician that spyware and/or trojans or something might
contribute to the problem of Dreamweaver crashing. Other programs
have crashed too with a similiar "stack dump problem" such as
EXPLORER caused an invalid page fault in
module MPR16.DLL at 0177:10001f2d.
Registers:
EAX=00000000 CS=0177 EIP=10001f2d EFLGS=00010297
EBX=bff55591 SS=017f ESP=0181fa40 EBP=82d81000
ECX=ffffdfff DS=017f ESI=bff7e06d FS=3d5f
EDX=bffc9490 ES=017f EDI=82d83000 GS=0000
Bytes at CS:EIP:
f2 ae f7 d1 83 c1 09 51 6a 40 ff 15 80 10 00 10
Stack dump:
817867b0 00000008 0181ffcc 817363d4 575c3a43 4f444e49 545c5357
5c504d45 66647e5c 30303531 706d742e 646c6f2e 00000000 00000000
00000000 00000000

I run spybot, Spy Sweeper, CW Shredder and anything that Earthlink
offers to combat...

Thank you for your help.

~Cheers~
Rhianna
http://www.rhianna.uni.cc/
http://www.pipeline.com/~rhianna
 
Murray *TMM* replied to Rhianna on 15 Jul 2004
When you find dreamweaver.exe in the Program Files/Macromedia/Dreamweaver MX
folder, right click on it, and select Properties, and then Version, what
version number do you see?
 
Rhianna replied to Murray *TMM* on 15 Jul 2004
4.0.1064 Trial and Purchase

I bought the software at Comp USA in a box.

Thank you for your response.

~Cheers~
Rhianna
http://www.rhianna.uni.cc/
http://www.pipeline.com/~rhianna
 
Murray *TMM* replied to Rhianna on 15 Jul 2004
This is the dreamweaver.exe file from the Dreamweaver MX folder?

If you have DMX and follow the directions I gave you, you should see
6.x.xxxx - I need to know what those x's are, please.

Is the 72% System Resources after a cold boot or after running for a while?
 
Rhianna replied to Murray *TMM* on 16 Jul 2004
I apologize, I was looking in the wrong folder.
It says: File Version 7.0
Dreamweaver MX 2004

Now my computer has been running a while and it went down to 52%.
I am not sure how I would state the system's status when I quoted 72%
because I have been quite frustrated with my computer today. I have
been re-booting it and running spyware programs constantly. Whenever
I boot up my machine, Spybot detects DSO Exploit, & coolwww (but CW
Shredder said that I was clean). Today I also grappled with n-case &
a change in (I forget the term).

I don't know if this would affect anything, but yesterday I bought the
latest issue of PC Magazine which was accompanied by a CD-ROM. I
installed a couple of the freeware programs dealing with spyware and
spam. There was also a "firewall" program on the disk. I ended up
uninstalling those programs because they did not seem to help, in fact
today's spyware problems were worse than usual.

My major computer problems started this April.
CPU AMD 800 133
Hard Drive 30 Gig
SDRAM 128 Megs

Thank you for your help. Any advice is appreciated.

~Cheers~
Rhianna
http://www.rhianna.uni.cc/
http://www.pipeline.com/~rhianna
 
Murray *TMM* replied to Rhianna on 16 Jul 2004
Nope. Find dreamweaver.exe in C:\Program Files\Macromedia\Dreamweaver MX\
(assuming you have installed to the default location). Right click on
dreamweaver.exe, and select PROPERTIES | Version. There, you will see the
version number. For Dreamweaver MX, this number will look like 6.x.xxxx. I
need to know what those unspecified values are.

But this is a way of life with W98. Sorry, but that operating system is
completely inadequate for contemporary applications. Is there any
possibility of upgrading to WXP?

Yes, that's one of the problems with W98. And after a while longer, it'll
go down to 38%, and then you crash with a kernel32 error, just the way you
have reported.

<gulp>

Not only is your operating system badly outdated, but your hardware is, too.
128MB RAM is really below the ragged edge for Dreamweaver.

I wish I could help you, but if you are serious about developing web pages,
you really must upgrade your hardware....
 
Rhianna replied to Murray *TMM* on 16 Jul 2004
Okay, there is a box that says "other version info"
According to that box I have Product Version 7.0.2052
Yes, my notebook computer is a WinXP, please see
specifications below.

Please, I would like your advice.
Okay, how about this? I have a hp Pavilion notebook computer
WinXP
AMD Athlon XP-M Processor 2500 + 1.87 GHZ
40 GB Hard Drive
256 MB Memory (an additional 256 MB was installed when I
agreed to sign up for a warranty)
DVD/CD-RW Combo Drive but no floppy A drive

I have Dreamweaver installed in both computers. My problem is that
most of my "beloved data" exists on my Win 98 computer including
graphics, web pages and other files important to me.

My Win98 computer has a CD-ROM burner and I would like to burn my
personal files onto a CD.

The problem is that Dreamweaver has installed a spyware called Cidilla
into both machines so that my CD-burner won't work. Do you have any
idea how I can circumvent/solve this problem? Once I had Webroot's
Spy Sweeper "kill cidilla" & to my dismay, that killed Dreamweaver MX
as well. I had to uninstall it & re-install.

How can I get my CD-RW from my Win98 computer to work so that I can
copy my own personal data & files onto a CD-ROM so that I can transfer
that info to my newer notebook computer and work from there?
Sure it's time for my Win98 to retire, but I am lost if I can't
transfer my data to a CD.
I have no intention of copying Dreamweaver programs or any
intellectual property other than my own. Any suggestions?

Murray *TMM,* I'd like to thank you, you have been a great deal of
help.

~Cheers~
Rhianna
http://www.rhianna.uni.cc/
http://www.pipeline.com/~rhianna
 
Rhianna replied to Murray *TMM* on 16 Jul 2004
I looked at the System Performance tab after the first boot up this
morning, and it said 74% free.

Can Dreamweaver work on the Win98 (Desktop) machine? In another post
I described my WinXP notebook. I'd like to put some of my files on a
CD-ROM, but it seems as if Macromedia via the Cidilla "spyware"
prohibits one's use of one's own CD-RW. Once I let Webroot's Spy
Sweeper "kill Cidilla" but Dreamweaver MX died as well. I had to
uninstall & re-install it.

I have no intention of copying Macromedia's intellectual property.
I've had my Win98 computer for 4 years and during that time I've
amassed a great deal of personal files which I would like to put on a
CD for a commemorative issue.

There must be thousands of Dreamweaver MX users out there and I bet
that a bunch of them have learned how to circumvent the Cidilla trap
in order to use their CD-RW for legitimate purposes. I have graphics
that I have created & I would like to put them on a CD. Both my Win98
computer & my WinXP notebook have CD-RW and I wonder how other people
use their Dreamweaver MX software with their CD burners when Cidilla
is present?

My Win98 still works and is good for some things. Should I uninstall
Dreamweaver MX from the Win98 or is there a way it still can work?
I like working from my desktop set-up. I would like to continue using
Dreamweaver MX on my desktop computer if that is possible.
Since most of my personal files exist on the Win98 machine, I would
like a convenient way to transfer my personal files to my WinXP
notebook. I think the most efficient way to transfer the files is to
put them on a CD ROM but what should I do now that I know my access to
my CD-RW capabilities in both machines has been blocked by
Macromedia's surreptitious insertion of Cidilla into every $500
Dreamweaver MX software program they sell?

~Cheers~
Rhianna
http://www.rhianna.uni.cc/
http://www.pipeline.com/~rhianna
 
sfegette replied to Rhianna on 16 Jul 2004
Rhianna-
A few points- first, the product activation framework with MX 2004 should NOT
interfere with your CD-RW's proper operation, this concern has largely
circulated due to related problems in *earlier versions* of Macrovision copy
protection used with Intuit's TurboTax a year or two back. I've yet to hear of
a single confirmed report of CD-RWs not working based on DWMX 2004's activation
framework- and have never seen this happen in the dozens of CD-RW-equipped
machines I've installed DWMX 2004 upon. I highly doubt DWMX 2004 is your
problem in that respect. If you feel otherwise, please open a support ticket
at the following URL to have a tech rep step through the situation with you:

http://www.macromedia.com/support/email/complimentary/main.cgi

Secondly - and more directly, 128mb RAM is the *bare minimum* you can use DWMX
2004 with- particularly under Win98, where resource allocation is rather dodgy.
Not to say it can't work, but I'd strongly recommend adding another 128mb of
RAM (bringing you up to 256, the recommended level) to cut down on spurious
crashes. Win98 is not very forgiving in low-memory situations- crashes such as
this with similar hardware/OS/memory configurations are somewhat expected.

HTH-

Scott
Macromedia, Inc.
 

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